An ongoing recent problem on Google Maps has manifested among various users worldwide as the app's Timeline data has been disappearing and causing quite a stir. The company has confirmed that it is indeed an issue faced by several accounts for quite some time now as their recently searched or visited places are now wiped off from their history.
However, this was an accidental removal on Google's end, and only those who have utilized the cloud backup feature can restore it.
Google Confirms Maps Timeline Data Removal
The Verge reported that Google Maps is currently suffering from an issue where Timeline data that is saved by the app has been disappearing for some users as it no longer showing previous search results. Timeline data is a collection of the visited or searched places on the Maps app, and users may return to these places easily by clicking or tapping on the name for easier navigation.
However, this said feature has been no longer appearing on Google Maps for some users, and many shared their frustrations on social media platforms and forums like Reddit.
Google's spokesperson, Genevieve Park, recently confirmed to The Verge that the company experienced a "brief technical issue" that led to this Timeline data deletion for some users.
Only Cloud Backups Remain Available
According to Park, users who have encrypted Timeline backups may restore these data easily via the app. However, for those who have not made cloud backups of the Maps app, these Timeline data will no longer be available to recover or restore.
Users may check if they have cloud backups by going to their profile > Your Timeline > and choosing the cloud icon.
Google Maps For Navigation
Google has been celebrated for the many apps available for users to enjoy, and this includes the Maps app which offers a navigation platform for different use cases. Recently, the company introduced a massive feature upgrade for Maps and the Waze app, focusing on improvements for the iPhones, particularly when using via Apple CarPlay, as well as new safety tweaks.
Another feature that Google offers for users of the Maps app is a way to collaborate on drives that effectively improve the carpooling experience, with a navigation improvement meant for groups. This is called the Co-Navigate and allows users to join a specific drive or ride, making the experience more collaborative.
Google also removed the capability to "follow" places on the Maps app which allows users to keep tabs on a certain businesses or establishments, including their contact information and social media pages.
