Apple is addressing a reported issue with some of its newly released iPhone 15 models, which have been experiencing elevated temperatures.
The tech giant plans to rectify this through an update to its iOS 17 mobile operating software. According to AFP, the company is working with developers of specific apps that may be contributing to the problem.
Apple iPhone 15 Models 'Warmer Than Expected'
Apple told AFP: "We have identified a few conditions which can cause the iPhone to run warmer than expected." This phenomenon, the company explains, is particularly noticeable in the initial days after setup due to increased background activity.
Additionally, Apple has identified a bug in iOS 17 that will be resolved through an upcoming software update. Users have reported that certain third-party apps, including Instagram, Uber, and the Asphalt 9 car racing game, are causing internal components of the iPhone to heat up.
Apple has assured users that it is normal for iPhones to experience a slight increase in temperature during the initial setup or when running graphics-intensive applications like games.
The iPhone 15 series, introduced last September 22, introduces universal charger ports after negotiations with the European Union. It comes at a time when Apple is grappling with declining iPhone sales, partly attributed to higher prices that have caused some users to delay upgrading to newer models.
In addition to camera and chip technology advancements, Apple emphasizes that the iPhone 15 series incorporates internal components designed to facilitate easier repairs. It also features a new frame that allows for straightforward back glass replacement.
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Overheating Reports on Apple iPhone 15 Models
Apple's response comes after reports of overheating issues with the iPhone 15 Pro models emerged, particularly the iPhone 15 Pro Max. Users said they had experienced heat, particularly during charging and when running resource-intensive applications.
Some have even contemplated returning their devices. Apple analyst Ming-Chi Kuo suggests that the overheating problem with the iPhone 15 Pro Max may be a consequence of trade-offs made in the thermal system design to reduce weight.
These include a lower heat dissipation surface and using a titanium frame instead of the latest 3nm node technology. While the iPhone 15 Pro models are notably lighter than their predecessors, internal modifications may have impacted chip cooling, according to iFixit.
Apple's tech support has advised users to monitor app usage and settings in response to overheating inquiries. Specific apps like Notes and Instagram have been linked to potential overheating, though some users report no such issues.