The new Samsung Galaxy Note 7 is finally ready to go on sale in Europe next month, promising a high-end experience and non-exploding batteries.
With all the commotion surrounding the defective Galaxy Note 7 units with exploding batteries, Europe is still yet to see the new Galaxy Note 7 go on sale.
The Samsung Galaxy Note 7 was supposed to relaunch in European markets on Sept. 2, but the whole recall fiasco delayed the process. Eager customers in Europe can now rejoice, however, because the device is finally launching in late October.
Samsung says that it has fixed the issue that caused some Galaxy Note 7 batteries to overheat and explode, and is putting the device back on sale. Moreover, 26 reports of exploding Galaxy Note 7 units were reportedly false.
The false reports that did not in fact involve exploding Galaxy Note 7 batteries came from the United States, South Korea, France, the UK, Canada, Singapore, the Philippines, Turkey, Vietnam, Croatia, Romania, Iraq, Lebanon, the Czech Republic and the United Arab Emirates.
Alarmed by the multitude of worrying reports, consumers have been patiently waiting for the new Galaxy Note 7 to arrive.
Samsung, for its part, has been urging users worldwide to exchange their Galaxy Note 7 and wait for the new unit to launch. Because not all users were eager to comply with the recall and exchange their devices, Samsung eventually came up with a quick fix that limited the Galaxy Note 7's charging capacity to only 60 percent to avoid overheating. The charging limit applies only to original Galaxy Note 7 models, not the new ones released after the recall.
"Every Note 7 customer in Europe has received a series of safety messages, from Samsung asking them to exchange, and a software update rolling out across Europe to all existing Note 7 devices has reset the maximum battery charge of existing Note 7 devices to 60 percent," says Samsung.
Samsung now plans to formally launch the new Galaxy Note 7 phablet in Europe on Oct. 28. Considering the entire controversy surrounding the device, however, would you still buy one?
Recent reports pointed out that even brand new Galaxy Note 7 units released after the recall have their own share of issues. While their batteries may no longer explode, the Galaxy Note 7 replacements reportedly experience overheating and battery drain while charging.
Nevertheless, Samsung is confident in customer loyalty and says that 90 percent of Galaxy Note 7 users in Europe have chosen a new Galaxy Note 7 since the new device became available. The company also revealed that 57 percent of Galaxy Note 7 units in Europe have been exchanged, and it expects the program to complete by early October.
With all things considered, will you be buying a new Galaxy Note 7 when it's released in your market? Let us know in the comment section below.
