If you're a T-Mobile customer using the iPhone SE, 6 or 6 Plus, then you may want to wait to install iOS 10. A new glitch with Apple's latest operating system has been discovered, and it will leave you unable to connect to T-Mobile's network.
At first, the glitch was unconfirmed, with owners of the aforementioned handsets reporting that they were unable to connect to the T-Mobile network after installing the iOS update. However, T-Mobile has now confirmed that this glitch is indeed the real deal, advising customers to not install iOS 10 for the time being.
“iPhone 6, 6+ & SE customers — Do not download iOS10. We are getting reports of connectivity issues & Apple is working on a fix,” the carrier said in a tweet.
High ranking members of T-Mobile — CEO John Legere and CTO Neville Ray — also issued statements of their own, saying that a fix is expected in 48 hours, and if users happened to install the update before knowing about the glitch, then they can restart their phone to regain connection.
Apple is working to resolve the issue with iOS10 for @TMobile customers. Don't download iOS10 if you currently use an iPhone 5SE, 6 or 6
— John Legere (@JohnLegere) September 15, 2016
If you have iPhone 5SE 6 or 6 & already updated to iOS 10 and see issues, temp fix is to restart your phone every time you lose connection. — Neville (@NevilleRay) September 15, 2016
This is the second mishap that has befallen Apple's latest operating system this week. On Tuesday, iPad and iPhone users were in for a shock when they installed the 1 GB download only to find that it caused their device to either freeze, crash or require them to connect to the iTunes app on their computers. Fortunately, Apple quickly provided a fix and told affected customers to connect to iTunes to restore their devices.
With that in mind, it hasn't been a stellar week for iOS 10, but it pales in comparison to Samsung and the Galaxy Note 7. After multiple reports of explosions in the past few weeks, which included a torched jeep, hotel room and house, the Consumer Product Safety Commission on Thursday finally announced an official recall.
Despite that, this is still a fairly significant problem for T-Mobile. Considering that one third of all iPhone users worldwide are on the iPhone SE, iPhone 6 or iPhone 6 Plus and T-Mobile serves a total of 67.4 million customers, even if the provider didn't say how many of its iPhone customers may have already installed the update, it stands to reason that a fairly large portion of them have been impacted by this glitch.
