Fiat Chrysler Automobiles (FCA) formerly called Chrysler has recently revealed that the company is urgently recalling some of its sports utility vehicles (SUV) due to problematic suspension component.
On Sunday, June 28, FCA announced that it has contacted 65 owners of the new Dodge Durango and Grand Cherokee SUVs to stop using their vehicles. FCA also has revealed that about 7,690 more vehicles are also affected with the recall. Most of these vehicles are not in service and are either with dealers or in transit to the dealers. However, the precise locations of these cars are not known. FCA revealed that once they have found the affected cars, the company will take necessary steps to inspect and fix the problem.
"Additional vehicles numbering approximately 7,690 are also subject to recall because they were built during the same eight-day period as the 65 in the field," per an FCA statement. "However, because the supplier's production anomaly was detected quickly, the number of vehicles actually affected by the suspect components is estimated to be no more than 13 percent of the total."
The company explains that the reason behind the recall is the improperly heat-treated suspension components. The faulty component in the recalled cars was not obvious when the vehicles were assembled. The component may lead to rear-end instability and may also reduce the braking power of the affected car.
FCA revealed that the supplier of the faulty component found the potential problem when they were internally checking them for quality review. Soon FCA started its own investigation for determining if any of the company's cars were affected. FCA has also stopped car shipments of the affected vehicles from the company's assembly plant.
However, production has now resumed after components were checked for company's own manufacturing specifications.
The FCA statement also revealed that affected car owners are being contacted by telephone for arranging inspection of the vehicle. If a fault is determined then the car will be shifted to a dealership to be serviced.
In the meantime, owners of the company's Dodge Durango and Grand Cherokee may visit https://recalls.mopar.com/ or https://vinrcl.safercar.gov/vin/ and enter their vehicle identification numbers to determine if their car is affected.
