Few professionals are shaping artificial intelligence (AI) like Neelam Koshiya. As a principal generative AI solutions architect at Amazon Web Services (AWS), she stands among industry leaders who are contributing to the field and redefining its boundaries and applications.
Through her work, Koshiya helps shape the future of AI by blending technical knowledge with a commitment to creating sustainable and impactful solutions across industries. She specializes in designing and implementing scalable, flexible, and resilient cloud solutions and generative AI systems, using the knowledge and skills she has honed from her 16 years of experience.
Commitment to Ethical AI
One of the challenges in generative AI and cloud technology is balancing innovation with ethical considerations. The fast pace of AI development can sometimes outstrip the establishment of ethical guidelines and regulations. Koshiya is proactive in advocating for the development of ethical frameworks up to the speed of technological advancements, ensuring that innovation does not come at the expense of integrity. She has presented and spoken about responsible AI in the generative AI era at multiple conferences, including GHC 2024 and Postgres Conference 2024.
To support the practice of ethical AI, she emphasizes transparency, fairness, and accountability in AI development and usage. Her initiatives include creating guidelines that help organizations resolve ethical challenges involved in AI usage. This guarantees that AI technology benefits everyone without compromising individual rights and societal values.
Advancing Responsible AI Adoption Across Industries
One of Koshiya's most notable projects allows businesses to use Amazon SageMaker Data Wrangler and Amazon Comprehend to automatically redact personally identifiable information (PII) from tabular data. This process is essential for maintaining customer privacy and regulatory compliance while utilizing machine learning (ML) models. Using Amazon Comprehend's natural language processing (NLP) capabilities, the solution can identify and redact various types of PII, such as names and credit card numbers, ensuring that sensitive information is protected.
The solution integrates seamlessly into current workflows, making it easier for organizations to handle sensitive data responsibly. This is particularly useful for industries like finance, retail, legal, and government, where handling sensitive information occurs often. By automating the redaction process, businesses can focus on delivering better customer experiences and achieving improved business outcomes, all while ensuring that their practices comply with privacy regulations.
Koshiya's contributions to ethical AI practices have influenced industry standards and best practices. Her involvement in the field has been recognized as she has spoken at industry conferences such as the Grace Hopper Celebration, the National Retail Federation, and the Ai4 conference. Her collaborations with other industry leaders and her role as a judge for various innovation challenges, including the Globee Award, ReMars Sustainability Hackathon, and AWS ADX Challenge, have helped shape the conversation around AI ethics.
Powering Businesses with Ethical AI
Maintaining transparency in AI decision-making is a significant challenge. As AI systems become more complicated, understanding how they make decisions becomes increasingly difficult. Koshiya has focused on developing explainable AI models that provide clear insights into how decisions are made. This allows for greater accountability and public trust.
Koshiya's knowledge in the field has consistently improved business outcomes. She has developed prototypes like Boundless Store (Just Walkout technology) and generative AI-powered workforce management solutions. These prototypes are displayed at the National Retail Federation (NRF) and have helped businesses address inventory shrinkage and improve customer experiences.
Neelam Koshiya's dedication to AI ethics and business success shows how innovation and responsibility can both be achieved. Her work advances technology while ensuring it is used in ways that are fair, transparent, and beneficial to society. As AI continues to evolve, leaders like Koshiya will be essential in guiding its development and application, ensuring that progress is achieved without compromise. She serves as an inspiration for those looking to make a meaningful impact in the field of generative AI.
