JPMorgan Chase Enters Digital Advertising with Chase Media Solutions to Create Targeted Ads Powered by Customer Spending Data

JPMorgan Chase has recently entered the digital advertising space with the launch of Chase Media Solutions, a new digital media business that aims to connect brands directly with its 80 million-strong customer base.

This move represents the banking giant's effort to use its extensive consumer insights and transaction data for targeted advertising purposes.

JPMorgan Chase Rolls Out Digital Media Business

Chase Media Solutions promises to provide brands with a unique opportunity to engage with consumers on a personal level, tapping into their passions and interests.

By combining the scale of a retail media network with Chase's proprietary financial data, the platform offers precise targeting capabilities, allowing advertisers to tailor their messages to specific customer segments based on their spending data.

The platform's launch follows JPMorgan's acquisition of Figg, a card-linking marketing platform, two years ago. This integration emphasizes Chase's strategy of building out its owned commerce platform and delivering value to both business clients and banking customers.

Chase Media Solutions Rolls Out for Pilot Partners

Initial pilot partners of Chase Media Solutions include prominent brands such as Blue Bottle Coffee, Whataburger, and Air Canada. These partners have already benefited from 30-day campaigns designed by Chase Media Solutions, which have reportedly driven significant traction in terms of incremental sales and new customer growth.

Rich Muhlstock, President of Chase Media Solutions, emphasized the platform's unique proposition, stating, "Our deep understanding of consumer spending across categories has driven us to reimagine what retail media networks can offer."

He highlighted Chase's unparalleled insights into consumer behavior, which enable brands to deliver highly personalized offers that resonate with consumers.

Scott O'Leary, Vice President of Loyalty and Product for Air Canada, praised Chase Media Solutions for exceeding expectations with its targeted offers. He emphasized the potential of the platform to drive incremental revenue and awareness for partner brands.

(Photo : Michael M. Santiago/Getty Images)

NEW YORK, NEW YORK - FEBRUARY 07: A Chase Bank signage is seen on Canal Street on February 07, 2024 in New York City. JPMorgan Chase announced that for the next three years, they will open 500 new branches, renovate 1,700 existing locations, and hire upwards of 3,500 employees.

JPMorgan Chase Streamlines Manual Work to 90% with AI

In other news, JPMorgan Chase has made strides in artificial intelligence (AI) with its cashflow management tool, which has helped corporate clients streamline manual work processes by almost 90%. The tool, powered by AI, enables corporate treasuries to analyze and forecast cash flows with greater efficiency (via Bloomberg).

Tony Wimmer, head of data and analytics at JPMorgan's wholesale payments unit, expressed optimism about the future of AI-driven solutions in finance. He highlighted the tremendous interest from clients in JPMorgan's cashflow management tool, indicating a potential shift towards monetizing this service in the future.

JPMorgan Chase's foray into digital advertising and advancements in AI-driven cashflow management underscores its commitment to innovation and delivering value to clients in an increasingly digital landscape.

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