Apple’s New Tool for Self Repairs Would Help Verify a Fix, No Need to Call the Apple Team

The Right to Repair has been adopted by Apple for its devices, but now it removes the requirement to call the Apple repair team after every procedure to verify the fix and ensure that all systems are working. This is because the company launched a new tool called "System Configuration" which is required whenever finishing their repairs.

Apple: New Tool for Self Repairs to Help Complete and Verify Fix

In what was previously announced today, Apple is expanding the self-repair program for the public, centering on those who want to DIY the process, centering on the System Configuration tool to wrap things up.

This is a "postrepair software tool" that will help ensure that the replacement parts used were genuine, as well as verify the fix, checking that all systems are working properly after the self-repair process.

"Running System Configuration after a repair authenticates genuine Apple parts, updates firmware, and calibrates parts to ensure maximum performance and quality. Additionally, for repairs involving biometric authentication, such as Touch ID or Face ID, System Configuration links the biometric sensors to the Secure Enclave on the logic board to ensure device security and customer privacy," says Apple.

The Cupertino giant said that this tool will be made available for free to all Self Repair users, as well as service providers which offer Apple repair programs.

No Need to Call Apple's Team, But They're Here If Needed

As per Ars Technica, this new tool would no longer require users to call the Apple team whenever finishing a repair, as the System Configuration will automate the process before returning to its normal process.

The previous team who are awaiting these calls is now designated to be on stand-by whenever users need help with their devices, for any concerns says Apple.

Apple also took this time to announce the Self Repair program now available for the iPhone 14 lineup, 13-inch M2-powered MacBook Air and Pro models, and other Mac computers.

Apple's Right-to-Repair Program

Previously, Apple was not pro Right to Repair, and this was evident with its smartphones and devices before, particularly with 2021's iPhone 13 whose Face ID would not work after a screen replacement. The good thing is that this changed later on, with Apple being one of the companies that widely support the government's initiative for self-repair.

Later on, Tim Cook led by example to the tech industry with Apple, as it eased in the provisions of the bill and allowed the public to do this by themselves, after previously gatekeeping it for its authorized service providers. Apple was also one to bring guides and parts specific to the device they are fixing, widely available to the public.

Another tool is now available for those who own Apple devices and wants to do the fix themselves, especially with the crucial completion phase of the device. With the new System Configuration tool, Apple devices would be ensured that it will bring all the functions and features of the device with its automatic process, no longer needing guidance from an Apple representative through a call.