On Wednesday, Dec. 28, Twitter users across the globe reported issues with accessing the site and using its features, including sending tweets and retweets.
According to Downdetector, a website that tracks outages, there was a significant spike in complaints about Twitter's website not functioning properly, with 82% of users reporting issues.
Twitter Users Riled by Outage
Reported by Mashable, Twitter CEO Elon Musk stated that Twitter should "feel faster" due to "significant backend server architecture changes" being implemented. Many people did not perceive it to be faster. Instead, thousands of people have complained that the site is really not working for them, particularly on desktops.
Among the complaints from the users are alerts telling them they had reached their rate limit, the site going down completely, or not being able to get new tweets. Some users could not even log in to their accounts on the desktop version of the site because the site crashed or just reloaded without asking them for login information.
My retweets are currently broken. #TwitterDown pic.twitter.com/SK0RAGfLnn
— David Lytle (@davitydave) December 29, 2022
As per The Verge, while the mobile app appeared to be functional for some users, others reported issues. The severity of the outages varied, as did their duration. Some users may only access the site on occasion.
Despite the widespread issues, Twitter's official support account did not mention the outage and has not tweeted since Christmas. When asked about the outages, Twitter CEO Elon Musk tweeted that the site "works for me." This statement sparked a backlash from frustrated users, as many pointed out that the site was not working for them.
Musk has previously tweeted about performing backend upgrades on Twitter, saying that the changes would make the site faster. However, the latest updates have had the opposite effect, causing widespread user issues. Some have speculated that the outages could be linked to a server rack that Musk previously mentioned disconnecting.
No Word from Twitter Support
The outage and lack of communication from Twitter's support team have frustrated many users and called for better transparency from the social media giant. It remains to be seen if and when Twitter will fully resolve the issues and whether Musk's promised improvements to the site's backend will succeed.
Twitter's official support account has not mentioned the outage and has not tweeted since Dec. 23. This lack of communication has frustrated many users and calls for better transparency from the social media giant.
Twitter users worldwide report issues with accessing the site and using its features, including sending tweets and retweets. The hashtag #twitterdown has been trending on the platform, with many users expressing frustration and disappointment over the outage.
The cause of the massive Twitter outage is unknown, but the disruption has provoked significant resentment and disappointment among users. It also needs to be made clear when or if the site will be fully working again or whether the company will provide any updates on the situation.
Are you experiencing the same issue with the social media app? Please share your thoughts with us.
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