Google Nest Update Messes Up Night Vision Camera for Some Users

How bad is the night vision camera issue?

Google's Nest update appears to have messed up the night vision cameras, some users have complained in various forums.

It looks like the recent firmware update of Google's Nest cameras brings issues to its night vision feature, at least for some of its users.

Google Nest
SAN RAFAEL, CA - JANUARY 13: Nest products are displayed at a Home Depot store on January 13, 2014 in San Rafael, California. Google announced today that it has acquired Palo Alto, Calif. based digital smoke alarm and thermostat company Nest for $3.2 billion in cash. by Justin Sullivan/Getty Images

Google Nest Camera Update Messes Up Night Vision

As per the latest report by 9to5 Google, the latest firmware update of Google Nest cameras has started rolling out in the past three weeks. And it looks like the new update is messing up the performance of its night vision feature for some users.

Although the issue does not seem widespread to all users, some Nest camera users have started storming Google support forums and Reddit to report the janky night vision.

Google Nest Camera Update Messes Up Night Vision
MOUNTAIN VIEW, CA - MAY 18: An attendee looks at a display of Nest products during Google I/O 2016 at Shoreline Amphitheatre on May 19, 2016 in Mountain View, California. Google CEO Sundar Pichai delivered the keynote address to kick off the annual Google I/O conference that runs through May 20. by Justin Sullivan/Getty Images

9to5 Google notes in its report that most complaints are from users of the current-generation Nest camera model. But it is worth noting that some users of the older models are also experiencing the same issue.

How Bad is the Night Vision Issue?

A Reddit user asked if other Nest Cam Indoor users have experienced issues with night vision lately. The post further says that the night vision option of the cameras is now "significantly worse" in the past two or three weeks.

The Nest Cam user narrates that the "night vision is much darker and does not seem to reach as far to see objects in the distance."

Another user responded by saying, "I have the same issue..." One of the replies also states the same issue, wherein "the color looks bad," is also present in their Nest Cam.

The common issue with night vision all points out problematic video quality. Some users see green flashing issues, while others find that too dark or blurry.

On the other hand, some users are saying that their night vision stays the same, noting that the video remains to be "clear" and "crisp."

So given that, it looks like the janky night vision problem only persists for some users of the Google Nest Cam.

9to5 Google suggests that the camera issue might have been brought by the recent software update version 1.63. It should be noted that this patch was released between late September and early October. However, it is to note that Google has yet to acknowledge the night vision issue to some Nest Cam users as of writing. And as such, it is unclear whether the issue came from the said firmware update.

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Written by Teejay Boris

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