Amazon makes it easy for customers to place an order. If you have accidentally ordered the wrong item or just changed your mind, you can cancel your order and get your money back.
Cancel an Amazon Order on Your PC
If your order has not shipped or is still in the process of shipping, you can cancel before you are charged. If Amazon has placed a hold on your card, it should disappear after your order is canceled, according to HowtoGeek.
To cancel an order on your computer, open the website and sign in to your Amazon account. Once you have signed in, choose "Returns and Orders," located in the window's top-right corner.
Search for the order you want to cancel and select the "Cancel Items" button on the right side. Next, choose the items in the order that you want to cancel.
Cancel an Order Using Your Phone or Tablet
If you have an Amazon app on your tablet or your phone, all you need to do is open it. If you do not have the app, just open the Amazon website in your phone or tablet's web browser, according to Business Insider.
Make sure that you are logged in to your Amazon account. In the app, tap the user icon at the bottom of the screen.
Next, tap the "Your Orders" button. On the website, tap your name that is next to the user icon in the top-right of the screen, then tap the "Track and Manage Orders" button.
Tap the order that you want to cancel, then scroll down and choose "Cancel Order." Choose the items you want to cancel and select a reason for the cancellation from the dropdown menu.
Tap the "Cancel checked items" options at the bottom of the screen so you can finish the cancellation of your order.
Get a Refund on an Order After it Ships
To start, go to your Amazon orders page on the web or in the Amazon app. Look for the order that you want to return. On a computer, choose the "Return or Replace Items" button. On a mobile device, tap the order, then tap the "Return or replace items" button at the bottom of the screen.
Choose the items you want to return, then choose why you are returning the item. Click "Continue" and choose how you want to receive your refund. You can either refund the payment to your payment method or towards your Amazon balance.
Choose "Continue" again, then follow the instructions to print a return label and finish the return process. Once this is done, you will have a window to return your items for a refund.
Remember that Amazon offers a return window that closes roughly one month after the initial purchase, so if you wish to return items, you will need to act fast, according to Tom's Guide.
To get a refund on an accidental digital purchase, go to the "Your Orders" page on the website, either on your PC or your phone. Click "Digital Orders," then search for the item you accidentally purchased.
You can also change the language and security features of your Amazon website.
If you experience an Amazon AWS outage, you can get it fixed too before you continue going through your account.
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Written by Sophie Webster
