Are you experiencing troubles when using your Gmail account? Are you recently using Microsoft's Windows 10? If that's the case, you might be a victim of serious problems with the software. Here's a new warning from Gmail that you should know about.
There's something wrong with Gmail
Forbes interviewed one of the Gmail personnel and asked about the issue. However, Gmail said that they don't have any responsibilities with the problem. They claimed that it was Microsoft's Windows 10, affecting the lost emails-- not Google.
Interestingly, it was also confirmed by a Microsoft Windows Insider saying that, "The latest version of Windows Mail has broken the settings for Gmail."
Microsoft has not yet officially confirmed that their software made these incidents happened. However, a Windows representative offered a troubleshoot for those users affected.
What to do to stop Windows 10 Mail from deleting your emails?
Here's the not-fun part of this issue. Since Microsoft nor Google has the solution for your lost emails, we need to depend on the provided troubleshooting guides from its representatives.
To stop this from happening again:
- Gmail.com > Settings > Filters and blocked addresses > Create a new filter
- In the 'From' field enter your address
- Click 'Create filter'
- On the next page, select 'Never send it to Spam'
- Click 'Create filter'
Another thing that you can do, according to Windows 10 representative, "The best way to work around this is to remove the Gmail account from the Mail app and then re-add it manually via the Other Account POP/IMAP route using the IMAP settings as described in Gmail help," says Phil C, Insider MVP, in reply to a Windows 10 user.
Those are the things you can do for now.
