Mobile users will sometimes drop their phones, shattering their screens and their hearts in the process. This is because until you get to a repair shop, you won't know if something else beside the screen needs replacing.
AT&T customers can be more relaxed about those semi-apocalyptic scenarios, as the carrier recently rolled out a display repair service.
Beginning Nov. 15, AT&T will repair a select number of devices. All customers who are enrolled in the company's programs Multi-Device Protection Pack, Mobile Insurance, Mobile Protection Pack for Business or Mobile Protection Pack will benefit from it.
What's more, the program also features an $89 deductible.
AT&T touts that repairs will be handled by certified experts from Asurion, which means that superior technical knowledge is in store. Another good news is that the technician will be dispatched to repair the device on the spot, saving customers long waiting times. Also, it means that you will spend a lot less time without a phone.
Keep in mind that this applies to a few smartphone models only. For instance, iPhone users should know that the program encompasses the iPhone SE, iPhone 6s/6s Plus and iPhone 6/6 Plus. Where Android users are concerned, the Samsung Galaxy S6, Galaxy S5 and Galaxy Note 4 are included.
If you were hoping to find the Galaxy Note 7 on the list, you should know that AT&T is not even offering replacements units for the explosive device.
AT&T will debut its repair service in a restricted number of markets, but the carrier announced that it will expand the number starting Dec. 1.
The service will begin on Nov. 15 in the following markets: Allentown-Bethlehem and Pittsburgh (Pennsylvania); Boston (Massachusetts); Chicago (Illinois); Los Angeles, Sacramento, San Diego and San Francisco-Oakland-San Jose (California); Miami-Fort Lauderdale, Tampa-St. Petersburg, West Palm Beach and Orlando (Florida); Nashville (Tennessee) Philadelphia PA-Wilmington (Delaware); and St. Louis (Missouri).
The following markets will get access to AT&T's display repair service on the first day of winter: Atlanta (Georgia); Austin, Dallas-Fort Worth, Houston and San Antonio (Texas); Baltimore (Maryland); Charlotte-Gastonia and Raleigh-Durham (North Carolina); Cincinnati, Cleveland-Akron and Columbus (Ohio); Denver (Colorado); Detroit (Michigan); Indianapolis (Indiana); Las Vegas (Nevada); Manchester-Nashua (New Hampshire); Minneapolis-St. Paul (Minnesota); New Haven-Waterbury (Connecticut); New Orleans (Louisiana); New York and Poughkeepsie-Kingston (New York); Norfolk-Virginia Beach and Richmond-Petersburg (Virginia); Oklahoma City (Oklahoma); Phoenix (Arizona); Portland (Oregon); Providence-Pawtucket (Rhode Island); Seattle-Tacoma (Washington); and Washington, DC.
