Articles by Chitrapradha Ganesan
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Behind the Scenes: Exploring the Technical Secrets of CRM Success
In most cases, people are meant to keep secrets. However, they must also share secrets that break ground in the technological industry with the world. The future of customer relationship management (CRM) lies in properly wielding the power of artificial intelligence (AI) and data insights to improve customer experiences.
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The Master of Machines: Orchestrating CRM's Next Chapter
As the corporate world strives to deliver personalized and efficient customer experiences, new-age developments in technology are doing more than merely elevating CRM capabilities—they are transfiguring them.
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