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Best Buy Lets Go of Geek Squad Field Agents Amid AI Shift

Best Buy has laid off Geek Squad field agents amid its AI shift. Best Buy, the Minnesota-based retail giant, has opted for a significant change in its operational strategy, resulting in the layoff of Geek Squad field agents, among others, as the company transitions towards embracing artificial intelligence (AI), as reported by the Star Tribune.
by Jace Dela Cruz
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