New British Law Mandates 30-Day Refund Window For Broken Games

If there's any one thing that defined gaming in 2014, it was a slew of broken, unfinished games. Assassin's Creed Unity, DriveClub and Halo: The Master Chief Collection were supposed to be among the biggest titles of the year. Instead, gamers spent their first few months with the games just trying to get them to work. Things haven't gotten all that much better in 2015, with Batman: Arkham Knight publisher Warner Bros. Interactive pulling the PC version entirely for being so terrible.

The worst part about the whole situation is that gamers have no way to hold the developers responsible. There's no way to simply return a game, especially if you downloaded the digital version, so gamers are stuck buying broken software or waiting to see if it works or not. It's a terrible system, one that gives publishers all the power while consumers get screwed.

Thankfully, that may be changing: according to a new British law, each and every product sold now comes with a mandatory 30-day refund window. Basically, if the product doesn't work as advertised, the buyer has 30 days to return it – and that new law extends to video games.

With the holiday season fast approaching, the gaming industry is about to kick into high gear – let's just hope that gaming in 2015 won't be quite as broken as last year.


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