Transforming Program Management with Agile, Cybersecurity, and AI

Rajesh Devadasan
Rajesh Devadasan

In the rapidly evolving landscape of enterprise technology, Rajesh Devadasan stands out as a transformative leader in program and project management. With over two decades of experience, including his current tenure at Intuit, he has championed the adoption of scaled Agile frameworks across large organizations, fundamentally reshaping how teams collaborate and deliver value. Devadasan's career is rooted in driving organizational transformation: he has led cross-functional teams through complex initiatives, integrating disciplines from cybersecurity to artificial intelligence (AI) into cohesive management strategies.

Colleagues note his blend of technical acumen and visionary leadership—a combination that has enabled him to break down silos and implement Agile practices on an enterprise scale. As a result, Devadasan has repeatedly turned traditional project environments into nimble, responsive ecosystems that meet rapidly changing business needs.

Beyond methodology, Devadasan is known for his people-centered leadership and forward-looking mindset. He is described as meticulous yet innovative, someone who values communication, team empowerment, and continuous learning as much as he does frameworks and tools. Under his guidance, globally dispersed teams have adopted common Agile rhythms, and cybersecurity has become a built-in component of project planning rather than an afterthought.

This balanced approach—grounded in technical expertise, strong interpersonal skills, and a passion for continuous improvement—has defined the scope of his impact.

Foundations of a Project Management Career

Entering the field of project management was a deliberate and passionate choice for Devadasan. From the outset, he believed in building a strong foundation of knowledge and skills.

"To develop a keen interest in project management and establish a career in this field, one needs to have a good understanding of the field's requirements and various aspects," Devadasan asserts, emphasizing that success begins with mastering the fundamentals. "This understanding is honed through disciplined reading, insightful seminars, and dialogues with industry veterans," he adds, reflecting his commitment to lifelong learning and professional growth. Devadasan's journey exemplified this advice: he pursued advanced education and sought mentorship from seasoned experts, ensuring he was well-versed in both the theory and practice of project delivery.

This dedication to learning is well-founded, given the growing demand for skilled project professionals. According to a Project Management Institute report, the global economy will need 25 million new project professionals by 2030. As Devadasan's experience shows, aspiring project managers benefit from a proactive approach to education and skill development to seize these emerging opportunities.

By balancing technical credentials with soft skills and domain knowledge, Devadasan built a versatile toolkit that would later enable him to lead large-scale initiatives. His early focus on understanding the multifaceted nature of project management laid the groundwork for a career that would span industries and evolving methodologies. In essence, Devadasan's foundation was not just about acquiring credentials—it was about cultivating the mindset of a changemaker in a field where adaptability and knowledge are key.

Evolving from a New Role to Strategic Leader

When Devadasan began his career, project management was still solidifying its place in the corporate world. "Back in 2002, the role of a project or program manager was relatively new," he recalls, highlighting how much the profession has evolved in a short time. Two decades ago, project managers often had to justify their value; today, they are central to executing business strategy.

Devadasan has witnessed this evolution firsthand. What started as a niche role has transformed into a linchpin of organizational success.

"Today, project managers are recognized as pivotal to the strategic success of modern organizations," he notes, reflecting on how far the profession has come. No longer limited to scheduling and task oversight, project leaders now drive cross-functional initiatives that align with high-level goals.

This shift is supported by industry trends. A PwC study found that 97% of organizations believe project management is critical to business performance and success. The growing prevalence of Project Management Offices (PMOs) and executive sponsorship of projects underscores the role's strategic importance.

Devadasan's journey—from the early 2000s, when dedicated project roles were rare, to leading major programs at global companies—mirrors the maturation of the field. He embraced new certifications, methodologies, and digital tools as they emerged, staying ahead of the curve.

More importantly, he adapted his leadership style to move from simply delivering outputs to delivering outcomes that matter to the business. In doing so, Devadasan transitioned from being a coordinator of projects to a strategic leader who influences product direction, time-to-market, and innovation. His career trajectory exemplifies how project management has grown into a cornerstone of enterprise leadership in the modern era.

Importance of Communication and Collaboration

Devadasan's project management approach places people and communication at its core. He often reminds peers that a project manager's role goes far beyond Gantt charts and status reports. "Project managers are responsible for overseeing complex projects comprising multiple teams, objectives, and stakeholders," Devadasan elucidates, pointing out that technical proficiency alone isn't enough to navigate such complexity.

Effective leadership requires a holistic strategy for planning, tracking, and collaboration—and at the heart of this strategy is clear communication. In Devadasan's experience, even the most robust plan can falter if team members are not united by a common understanding.

"A united team under a common goal is vital to any project's success," he emphasizes, highlighting the human element as central to his methodology. Devadasan has made it a practice to foster open dialogue, align stakeholders, and build trust among cross-functional teams from day one of a project.

Industry research reinforces why Devadasan places such emphasis on communication and collaboration. Poor communication is cited as a leading cause of project failure—one study found it contributes to 29% of failed projects. Devadasan tackles this risk by proactively establishing communication channels and cadence.

He encourages regular check-ins, transparent status sharing, and forums where team members can voice concerns or ideas. By doing so, he not only catches issues early but also empowers his team to take ownership. His inclusive leadership style ensures that everyone from engineers to executives stays engaged and informed.

Moreover, Devadasan balances diverse perspectives, often facilitating conversations between technical teams and business stakeholders to ensure alignment. This focus on people has paid dividends: under his guidance, projects benefit from high morale, fewer misunderstandings, and a collaborative culture that drives success. In Devadasan's view, effective communication is the glue that holds complex projects together—a belief that he has proven time and again in his leadership roles.

Driving Agile Transformation at Scale

One of Devadasan's hallmark achievements is driving Agile transformation on an enterprise scale. Having managed programs with teams spread across continents, Devadasan learned early that simply implementing a standard framework isn't enough. "One size does not fit all in Agile," Devadasan says.

"You have to tailor the approach to your organization's context." This conviction guided him as he introduced Scaled Agile practices in large, globally distributed organizations. Rather than enforcing a rigid framework, Devadasan assessed each organization's culture, tools, and business objectives to adapt Agile methods accordingly.

He has led Agile Release Trains and Scrum-of-Scrums that were customized to fit a company's unique workflow—whether that meant shorter iteration cycles for a fast-paced product team or additional synchronization meetings for geographically dispersed units. "The key is to adapt the framework based on the specific needs of the organisation," Devadasan explains, distilling his approach to Agile at scale. In practice, this meant integrating Agile with existing processes and being flexible about roles or ceremonies so that they added value rather than bureaucracy.

Devadasan's innovative spirit in scaling Agile is backed by the tangible benefits that such transformations can yield. Organizations that successfully adopt Agile methodologies tend to see improved project outcomes; in fact, projects managed with Agile report a 75% success rate, compared to 56% under traditional management approaches. Devadasan has observed similar boosts in productivity and quality after Agile practices take root.

For example, in one global software program, he led the shift to an Agile framework and improved team velocity and cross-team alignment, resulting in a significant reduction in product release time. He also ensured that leadership and stakeholders were on board, often educating executives on Agile principles so that support flowed from the top.

By advocating for iterative development, continuous feedback, and empowered teams, Devadasan not only implemented a framework but also nurtured an agile mindset across the organization. His experience demonstrates that scaling Agile is as much about cultural change as it is about process change—and that with adaptation and strong leadership, even the largest enterprises can become more nimble and customer-focused.

Integrating Cybersecurity into Project Management

As technology projects grew in complexity, Devadasan was quick to recognize that successful project management must encompass cybersecurity from the very beginning. In an era of heightened digital threats, he insists that project execution and security go hand in hand. "Project management and cybersecurity must go hand in hand," Devadasan asserts, underlining that protecting data and assets is now a core project objective, not a separate IT concern.

In practice, Devadasan integrates cybersecurity considerations into each phase of the project lifecycle. During project planning, he ensures risk assessments are conducted to identify potential vulnerabilities.

"Incorporating cybersecurity strategies from the inception of a project is essential to protecting resources, maintaining data integrity, and ensuring project success," he emphasizes, reflecting his proactive stance on security. Under Devadasan's guidance, teams treat security requirements with the same priority as functional requirements—a philosophy that helps prevent costly issues down the line.

The importance of Devadasan's approach is evident, given the rising stakes of cybersecurity. Global cybercrime costs are projected to reach an astonishing $10.5 trillion annually by 2025, posing a massive risk to organizations of all sizes. By embedding cybersecurity measures into project management, Devadasan helps mitigate the threat of breaches and service disruptions.

For example, on a recent software implementation project, he incorporated regular security audits and penetration testing into the project schedule, catching vulnerabilities early before the product went live. He also champions security awareness among project teams, often organizing briefings on the latest cyber threats relevant to the project. Devadasan's teams develop contingency plans as part of their project charters, so they are prepared to respond swiftly in case of an incident.

This integrated approach means that when projects are delivered—whether it's a new application or a cloud migration—they are not only on time and within scope but also fortified against cyber attacks. Devadasan's leadership thus ensures that project success is measured in both outcomes achieved and risks averted, aligning with the modern view that quality includes security robustness.

Building a Security-Focused PMO Framework

To systematically blend cybersecurity with program management, Devadasan has pioneered the concept of a security-focused Project Management Office (PMO). In organizations where he's had influence, Devadasan established specialized PMO frameworks that marry traditional project governance with stringent cybersecurity oversight. The idea is to create a governance structure that makes security a built-in aspect of every project rather than an afterthought.

Under this framework, every initiative passes through security checkpoints just as it would through budget or schedule reviews. "One of Devadasan's key strategies is implementing a cybersecurity-focused project management office (PMO)," an industry profile noted, attributing to him a practice that ensures consistent security standards across all projects.

Within this specialized PMO, Devadasan introduces elements such as risk evaluation protocols, where every project undergoes a thorough cybersecurity risk assessment early in its life. He also defines clear roles and responsibilities related to security in the project team, ensuring accountability for managing threats and compliance requirements.

The benefits of Devadasan's security-first PMO approach are both quantitative and qualitative. Companies that suffer data breaches face steep costs—the average cost of a data breach hit $4.45 million in 2023—not to mention reputational damage. By preventing such incidents, a security-integrated PMO can save organizations significant losses.

Devadasan's framework typically includes continuous surveillance of project environments (for example, monitoring code repositories and cloud resources for vulnerabilities) and an incident response plan ready to be activated if a breach is detected. He also places heavy emphasis on education and training: his PMO ensures that project team members receive ongoing training in cybersecurity best practices, reinforcing a culture of security awareness.

As a result, teams under Devadasan's PMO are not only delivering on scope, time, and cost—they are also effectively the first line of defense against cyber threats. This innovative melding of PMO and security has enhanced resilience and trust in the projects Devadasan oversees, providing a model for how modern organizations can manage risk in parallel with delivery.

Embracing AI in Project Management

Looking to the future, Devadasan is an avid proponent of leveraging artificial intelligence to elevate project and program management. He foresees AI and machine learning becoming invaluable co-pilots for project managers rather than replacements. Devadasan is quick to dispel the fear that automation will render project managers obsolete.

In his view, AI's true role is to handle data-heavy and repetitive aspects of management, freeing leaders to focus on strategy and human-centric work. "Technology should augment, not replace, human expertise," Devadasan emphasizes. This perspective drives how he incorporates AI into his programs.

For instance, Devadasan has experimented with AI-driven tools that can automatically update project schedules, flag resource over-allocation, or predict risks based on historical data. These tools provide him and his team with insights at a speed and scale previously impossible.

"AI and machine learning are transforming project management by streamlining planning and optimizing resource allocation," he says, noting how algorithms can crunch complex project datasets to find patterns (such as potential delays or cost overruns) far in advance. Armed with this information, Devadasan can make more informed decisions and guide his team proactively.

Devadasan's forward-thinking adoption of AI aligns with broader trends in the industry. Gartner predicts that by 2030, 80% of project management tasks will be run by AI, fundamentally altering how projects are executed. Rather than viewing this as a threat, Devadasan sees it as an opportunity.

He is already exploring AI-enabled project portfolio management dashboards that provide real-time health indicators across initiatives. In his current role, he has introduced an AI assistant that helps with risk management—scanning project logs and external news to alert if a supplier might miss a deadline due to some event, for example. However, Devadasan firmly keeps the human in the loop for critical thinking, leadership, and negotiation—areas where human judgment remains irreplaceable.

In team meetings, he often frames AI as a teammate: just as Agile improved collaboration and cybersecurity improved trust, AI can improve efficiency and foresight. Devadasan's embrace of AI in project management exemplifies his future-focused vision.

He prepares his teams by upskilling them in data literacy and encouraging an adaptive mindset. In doing so, Devadasan is cultivating a new generation of project managers who can work hand-in-hand with AI, ensuring that technology serves as a powerful ally in delivering successful outcomes.

Program Management as a Strategic Driver

Throughout his leadership journey, Devadasan has consistently highlighted the strategic value of strong program and portfolio management, especially in the realms of fast-moving tech and security. He argues that whether a company is a nimble startup or a tech giant, excellence in program management can be a game-changer. "Program management is strategically important for both emerging startups and established tech companies," Devadasan observes, drawing from his experience in advising organizations of all sizes.

By coordinating multiple related projects and aligning them with overarching business goals, a program manager can turn a vision into reality efficiently. Devadasan's own track record provides evidence: he has steered complex programs—such as a multi-product cloud migration after a major acquisition—that delivered outsized benefits.

In one case, he led the migration of an entire product portfolio to a new cloud platform within a year, a feat that earned industry recognition and gave the company a competitive edge in scalability. Such accomplishments underscore how effective program leadership drives innovation and growth.

Devadasan believes that organizations that invest in robust program management see clear results. He states, "Prioritising program management can accelerate time-to-market, improve product quality, and differentiate them from competitors." This is borne out by industry insights: high-performing businesses nearly always have strong program or portfolio management practices, and 95% of large enterprises have dedicated PMOs to guide projects strategically.

Under Devadasan's guidance, program management functions not as bureaucratic overhead but as a strategic enabler. He implements lean governance—enough oversight to ensure accountability and alignment, but not so much as to stifle agility. Devadasan also uses program dashboards that tie project metrics to business KPIs so executive stakeholders can see the real-time impact on, say, customer acquisition or revenue growth.

By doing so, he elevates the conversation from project outputs to business outcomes. Devadasan's forward-facing approach ensures that every initiative under a program umbrella complements the others, creating synergy and momentum toward the company's strategic objectives. In essence, he turns program management into a competitive advantage: a disciplined yet dynamic engine that drives innovation, ensures quality, and delivers value faster in today's hyper-competitive market.

Devadasan's leadership journey illustrates how program and project management can be a transformative force when approached with vision and adaptability. From laying a solid foundation in the fundamentals to pioneering scaled Agile transformations and embedding cybersecurity into project DNA, Devadasan has consistently pushed the boundaries of what effective management looks like. His story is one of continuous evolution—embracing new methodologies, technologies, and mindsets to stay ahead of the curve.

As organizations grapple with the challenges of digital innovation, security threats, and AI-driven change, leaders like Devadasan offer a roadmap for the future. He combines the human touch of empathetic leadership with the power of cutting-edge practices, ensuring teams are not only executing tasks but also innovating and learning.

Devadasan's forward-looking vision is clear: By staying agile, keeping security at the forefront, and leveraging AI as a partner, the next generation of projects and programs can achieve unprecedented success. And in championing these principles, Devadasan continues to inspire a future where technology and teamwork together drive meaningful outcomes.

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