"Businesses should be able to understand and control their cloud tools," says Sabrin Freedman-Alexander, founder and CEO of Cloudvoid. He is focused on changing how companies interact with their cloud systems—making them simpler to manage, more responsive, and better suited to daily operations.
Sabrin began working in IT more than 20 years ago. He worked with hospitals, factories, and transport networks to build and maintain systems that could not afford downtime. In 2019, he launched Cloudvoid to support businesses that could not manage large IT systems independently.
Cloudvoid offers a service model that handles system tasks automatically. The company designed it to keep operations stable, adjust resources when needed, and fix issues before they disrupt work. Sabrin calls it "MSP-as-a-Service," a tool for small and mid-size companies that want dependable cloud support without a full in-house team.
Why the Cloud Needs to Work Smarter
More businesses are depending on external IT support. A report from 2024 valued the U.S.-managed services market at $79.17 billion. That number is expected to grow by 13 percent each year through 2030. Companies want better protection, fewer delays, and stronger support for mixed systems that use both cloud and on-site servers.
"Automation shouldn't replace people," Sabrin says. "It should give them the time to think more strategically."
Cloudvoid's setup is built to solve problems without long waits. It can respond to common issues in minutes. That speed matters to companies that cannot afford to pause work, completing tasks in minutes that take others hours. That speed is also important to clients who depend on uninterrupted service.
Making Tech Easy Without Dumbing It Down
Companies that use Cloudvoid come from different industries, including health, shipping, and finance. Many of them do not have large IT departments. They want systems that work without much setup or hands-on control.
Analysts and consultants have warned against relying too heavily on third-party platforms to manage essential systems. Operational failures often stem from gaps in oversight and internal understanding. To avoid extended outages, organizations should maintain staff who understand the basic functions and structure of their deployed tools.
The Way the Cloud Should Work
Sabrin Freedman-Alexander plans to build a network where companies choose only the services they need. The system will manage updates, errors, and changes without outside help. This model appeals to smaller firms with strong systems but lacking in-house teams.
Cloudvoid now works with over 20 clients and continues to add new ones. The company has grown from a one-person setup into a team handling systems across different industries. Growth has been steady, focusing on service quality rather than speed.
The team focuses on systems that can maintain themselves. Their approach is a model for how cloud services can support business needs without creating new problems.
"If we get this right," Sabrin says, "the cloud becomes a teammate and not a tool."
