Modern entertainment systems wouldn't be complete without Smart TVs, providing an entire array of features and the option to stream various items.
Like every technology, however, there are those instances where your viewing can be disrupted. Be it signal issues, slow performances, or poor audio output, common problems such as these can easily be sorted out by troubleshooting. Here's how you can repair these issues and get your TV to run at optimum.
No Signal or Poor Quality Signal
The most annoying part of a smart TV is getting no signal or poor-quality signal. Before you get upset, follow these quick checks:
- Check all your cables, especially HDMI, and antenna cables, are tightened properly to the TV as well as external devices.
- Ensure your TV is set to the correct input or source where your device (cable box, gaming console, streaming device, etc.) is connected.
- Switch off the devices and your TV; power them back on again. Sometimes, this just clears up temporary signal-related issues.
Poor Performance
A lagging TV will make your viewing experience sluggish, especially when you're trying to navigate menus or stream content. Here's how to improve performance:
- Over time, your TV gathers cache and cookies that slow down apps and general performance. Clear them from the settings menu.
- If you have apps you no longer use, uninstall them to free up space and reduce system load.
- Review your TV's software is up to date. Manufacturers release updates to fix bugs and improve performance, so keep it current.
Internet Connection Problems
A poor internet connection can result in buffering, slow streaming, or app malfunctions. Here's how to troubleshoot:
- Power cycle your router and modem to refresh your connection and fix intermittent internet issues.
- Your TV should be at a reasonable distance from the router to ensure a good strength of the Wi-Fi signal.
- Other devices such as microwaves or cordless phones might interfere with your Wi-Fi signal. Move these devices away from your TV or router.
Audio Problems
No bad sound or distortion can degrade the feel of watching your favorite show or movie. Here's how you can fix audio problems:
- Verify the correct output through your TV's audio settings if you're using a different audio source, including an external speaker or even a soundbar.
- Verify that all the cables running between your TV and all your other audio devices are firmly in place and don't have any damage.
- Reboot the TV and external audio devices like soundbars or speakers to clear some temporary audio issues.
App Crashes or Freezing
If apps are crashing or freezing, it's time to troubleshoot:
- Check for updates within your TV's app store and install them to be sure that the app will run smoothly.
- Delete the app's cache or data to clear up the problem with corrupted files.
- If the problem is not solved, the application needs to be factory reset to get it to the default setting.
Missing or Disappearing Channels
If your channels are missing from the list, do the following:
- Go to the settings menu of your TV and rescan for channels.
- Confirm that your cable or satellite provider includes the channels you want to watch in your package.
- If you can't find some channels, call your provider's customer support for help.
Remote Control Malfunction
If your remote is not working, follow these troubleshooting steps:
- The most common problem is dead batteries. Change them and try using your remote again.
- If you're using a Bluetooth remote, check if it is paired with the TV.
- Use Physical Buttons or a Universal Remote: As a temporary fix, use the physical buttons on your TV or a universal remote.
Overheating
Overheating can cause your TV to shut down or function poorly. Here's how to avoid it:
- Make sure your TV has adequate space around it for ventilation.
- Keep the room temperature within a safe range for electronic devices.
- Dust can build up and block vents causing overheating. Clean your TV's vents and fans regularly.
Remote Apps Not Working
- If your smartphone's remote control app isn't working with your TV, try these fixes:
- Make sure that the remote control app is up to date with the latest version.
- Make sure that your TV and smartphone are connected to the same Wi-Fi network.
- Uninstall and reinstall the app to resolve any software-related issues.
Screen Flickering or Black Screen
If your screen flickers or goes black, here's what to do:
- See to it that all cables, particularly HDMI, are securely connected to your TV and devices.
- Sometimes, the screen problem is caused by a faulty cable or port. Try swapping them.
- Try to see if there's an available firmware update to fix the flickering issues on the screen.
Smart TVs come preloaded with amazing features; however, sometimes issues begin to creep in. To be relieved, the cause of most common issues could be fixed easily if just simple troubleshooting steps were employed.
Related Article: Samsung AI Smart TVs to Get Seven Years Worth of Tizen OS Updates