PlayStation Network Outage: Millions of Gamers Locked Out of Online Services

It's still unclear what caused the global outage.

The Sony PlayStation Network has been experiencing an enormous outage that leaves millions of players all over the world uninhibited from accessing one of the most crucial online features.

Services hit include online multiplayer, PlayStation Store, and even account information. The outage has thus far piled frustration on users across all consoles, which include the PS5, PS4, PS3, and even PS Vita.

PlayStation Network Outage Hits Gamers Worldwide

Sony has confirmed that its PSN service is currently experiencing hiccups worldwide, leaving millions of players with no access to online services. Evgeny Opanasenko/Unsplash

Problems started arising on Tuesday morning when PlayStation users attempted to log into PSN, according to News.com.au. But apart from the problem of not being able to play on PSN via console, they were also locked out of playing online multiplayer and could not access the PlayStation Store, which is the point of purchase for most games and content and other account management options including updating payment details and seeing account information.

The extent of the outage is quite wide, reaching into a worldwide user base. The PlayStation service status page reports that all of Sony's consoles are affected by the issue at hand, ranging from the newest PS5 and PS4, all the way down to the earliest PS3 and PS Vita systems.

Read Also: The Best Games You Can Unlock with a PlayStation Gift Card

What Could Have Caused PSN Blackout?

At this point, nobody seems to be quite sure if the cause was a technical glitch or something nefarious that was at hand. Sony has yet to confirm the reason behind the disruption either a technical glitch or a suspected cyber attack. Hacking into gaming networks is an event of the past, and with the sweep of this scale, many people speculate about foul play.

Sony has not been so clear on their situation, leaving most of the gamers frustrated as they need the services to play the games and entertain themselves. Those affected have been taking to social media to air their opinions towards the same, mostly being disappointed that nothing is being done about this situation.

Sony's Response to the PlayStation Network Down

Officially, however, Sony has made no comment except to say that the services are actually down. The company confirmed on its service status page that all PlayStation consoles were unconnected. It did not, however, mention what caused it or when the services would be back up.

In the meantime, Sony encouraged players to be patient as the company worked to fix this problem. Update posts on the PlayStation service status page state that the company is still investigating and working on getting services back online.

What Gamers Can Do in the Meantime

Meanwhile, while PlayStation Network services are still down, gamers can do little else. Most games are still able to be played in offline mode, thus giving users the privilege of experiencing single-player modes until the online services get up and running. At this juncture, features such as multiplayer gaming, accessing purchased digital game copies, and PlayStation Plus subscriptions are not yet operational.

Also, players should refrain from updating their payment details or purchasing anything at the PlayStation Store until the network is restored.

IGN spotted that the Japanese Ask PlayStation account wrote that Sony was probing what might have caused the outage.

"We sincerely apologize for any inconvenience caused," Sony said.

Related Article: Locked Out of Your PS5 Account? Here's How to Get Back In

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