People's wants and needs change by the minute. What was trending this morning may be yesterday's news by lunchtime. This is the speed and accuracy at which tech connoisseurs work.
The core practices of being a product manager include implementing large-scale business objectives that a product will fulfill. Being articulators of this critical task, a product manager's day is brimming with the goal of turning digital dreams into a reality. This is the professional life that seasoned tech expert Falguni Mehrotra lives.
"Transforming digital aspirations into tangible reality demands a strategic fusion of innovation, perseverance, and adaptability," says Mehrotra. "It is not the simplest career path, but it is most certainly rewarding in more ways than one."
Innovating Solutions in Healthcare and Travel
Product management has a strong presence in the healthcare and travel industry. These are the three core fields wherein Mehrotra has catalyzed significant growth.
"Healthcare-wise, there is a critical demand for constant speed and accuracy. With lives at stake, there is definitely no room for errors. This is why developments like Dr. Update are crucial to supporting and enhancing patient care," shares Mehrotra, shining a light on the government-utilized wellness app she developed.
Dr. Update gives all hospital stakeholders the opportunity to log in and access the platform as needed. In its most basic form, the service functions as a seamless funnel that facilitates a smooth prescription process. Once the practitioner prescribes medication, it is forwarded straight to the pharmacy. This allows patients to pick up their prescribed medication sans the hassle. "The system was seamless and easily configured with other hospital systems. I owned the whole system development while I was working with Netsmartz," says Mehrotra.
After a series of rigorous processes, Dr. Update was up and running, ready to boost hospital management through improved patient routine maintenance and optimized overall productivity. Once put into motion, healthcare facilities experienced close to 60% of upgraded efficiency in both aforementioned aspects.
Panning the focus to travel, product management tasks take a lighter, more creative turn for Mehrotra. For instance, the White Label Template space of Loyalty is a service she developed to enable other businesses to run their own travel loyalty systems. Designed for Expedia Group, the White Label Loyalty system has onboarded more than ten partners. This encompasses corporate heavyweights such as Walmart+, Delta Airlines, Alaska Airlines, and RBC.
By integrating custom features that cater to their unique needs, her newest product development is a versatile platform for big players across the travel and tourism sphere. This initiative has generated $2 billion in revenue, showcasing the economic impact of innovative travel initiatives that effectively capture the audience's interest. In a nutshell, this platform allows customers to earn and redeem points seamlessly, encouraging globetrotters to make the most of their travel experiences.
Going the Extra Mile
Falguni Mehrotra's professional journey is marked by a trail of significant milestones that transcend individual projects. With over a decade of experience as a product manager, Mehrotra has consistently stood at the frontlines of modernization, showcasing a rare blend of leadership and inspiration amid a chaotic tech landscape.
Going the extra mile, her active engagement and leadership roles within the Women in Tech community speak volumes of her commitment to promoting progress and empowerment. Mehrotra's industry-wide recognition, solidified by her nomination as a finalist for the Global Product Leader of the Year Award at the Women in Tech Conference 2023, affirms her esteemed status.
Additionally, her role as a track chair and judge at prestigious tech and business award events further mirrors her influential position and her impact on shaping the future of tech innovation. Mehrotra's quest for never-ending knowledge is apparent through her diverse certifications, spanning critical areas like SAFE (scaled agile framework) and AWS (Amazon Web Services) cloud migration.
To boot, her ability to seamlessly integrate deep technical expertise with tactical leadership methods distinguishes her as a key figure in her industry. This iconic status is what helped her garner the 2024 Global Recognition Award.
The 2024 Global Recognition Award celebrates Mehrotra's past achievements, but more importantly, it recognizes her potential to give form to the future of technology.
From Complex to Comprehensible
"My job is to take the complexities of digital products and transform them into comprehensible functionalities for end-users; no fuss, and straight to the point," concludes Falguni Mehrotra. "At the same time, I am laser-focused on staying one step ahead of the trends. Why follow trends when we can set them?"
Innovation requires constant adaptation and forward-thinking. The ability to foresee market trends and address customer needs is crucial. With a strategic mindset and a dedication to excellence, the ultimate objective is to ensure that the forces addressing these trends are always ready to meet future challenges and opportunities.
