In times when technological advancement is at its peak and customer expectations keep showing dynamic changes, the role of field service management (FSM) has become increasingly critical for organizations across industries. At the forefront of this transformation stands OverIT, a multinational firm renowned for its innovative FSM solutions and commitment to driving operational brilliance.
Founded in 1999 and headquartered in Fiume Veneto, Pordenone, Italy, OverIT is a global leader in the FSM field, serving clients in over 30 countries across sectors such as energy, utilities, oil & gas, telecommunications, transportation, and infrastructure. Led by Chairman and CEO Paolo Bergamo, OverIT has consistently pushed the boundaries of innovation, delivering cutting-edge technologies tailored to meet the evolving needs of its diverse clientele.
OverIT's evolution from its beginning to its current status as a game-changer in field service management (FSM) has been backed by a series of milestones. The company's journey began with its foundation on Geographic Information System (GIS) integration into field service management solutions. Under the umbrella of the Engineering Group after its acquisition in 2004, OverIT experienced a significant shift, leading to the development of its first mathematical algorithm for optimizing scheduling in 2009. This marked the company's transition towards automation and mobile workforce management, setting the stage for its development as a global leader in FSM.
Over the years, OverIT continued to innovate, earning recognition in the Gartner Magic Quadrant report for its unique approach and operational excellence by 2014. In 2019, OverIT launched the world's first hands-free field collaboration app, paving the way for its comprehensive suite of solutions to meet the evolving needs of its diverse clientele. Today, OverIT stands at the front of FSM, driving transformation and redefining the future of field service management with its commitment to innovation, excellence, and customer satisfaction.
Launched with a strategic vision to redefine the future of FSM, the company offers a comprehensive suite of features designed to address the needs of organizations across industries. From asset maintenance and linear asset management to mobile empowerment and knowledge management, OverIT offers a wide range of functionalities aimed at streamlining workflows, optimizing resource allocation, and enhancing customer satisfaction. By integrating advanced technologies such as Geographic Information System (GIS), real-time collaboration, and augmented reality, the platform empowers organizations to achieve new levels of efficiency and productivity in their field operations.
Moreover, its partner-ready design ensures error-free integration with third-party systems and solutions, enhancing its scalability. Its impact extends beyond technological innovation, driving tangible results and success stories across diverse sectors. As organizations continue to embrace the transformative capabilities of this platform, OverIT takes the lead in reshaping the future of FSM and driving value for its clients at large.
OverIT's global expansion plays a vital role in cementing its position as a leader in field service management (FSM). The company has established its presence in over 30 countries and serves a diverse clientele spanning industries such as energy, utilities, oil & gas, telecommunications, transportation, and infrastructure. This global footprint has been further augmented through partnerships with industry giants such as Siemens, IBM, Esri, and SAP, among others. These partnerships enhance OverIT's technological capabilities and facilitate access to new markets and opportunities. Moreover, regional collaborations with consulting and technology firms such as Siemens, Eviden, and Cognizant have fueled OverIT to tailor its solutions to meet the specific needs of different regions and industries, driving innovation and delivering value-added services to its clients.
OverIT's journey to becoming a leader in field service management (FSM) has been defined by innovation, dedication, and a relentless pursuit of excellence. From its beginning to its current global prominence, the company has continually pushed the boundaries of technology, reshaping the future of FSM. As the FSM industry continues to evolve, OverIT remains dedicated to leading the future internationally.
