Zengenti believes that software has the power to transform the world for the better by solving real-world problems and improving people's lives. Richard Chivers, the company's founder, realized 20 years ago that traditional print media was outdated, overly complicated, and inefficient and decided to create a product that could embrace and contribute positively to the rapidly evolving landscape of technology and user experiences.
Richard and co-founder Simon Horan wanted to inspire a shift towards dynamic and adaptive content through Zengenti's product, Contensis. Contensis is a headless content management system that reflects the evolving nature of information in the digital age.
Contensis prioritizes accessibility and inclusivity, enabling content teams and developers to collaborate seamlessly across various platforms. It offers powerful APIs, webhooks, and comprehensive content modeling capabilities to help maintain content quality and consistency.
Zengenti values the user experience and strives to make it effortless for anyone to make changes, promoting a sense of ownership and flexibility. The company is deeply committed to continuous improvement and empowerment of its community.
Richard and Simon have created a work environment that encourages innovation. They have brought together people with diverse skills and a shared passion for problem-solving, collaboration, and working with the community to secure success.
At Zengenti, leaders and employees play pivotal roles in the company's success. Leaders set the tone, steering the ship toward success by ensuring that every aspect is aligned with the values embedded in the fabric of the company culture. Employees contribute by embracing openness, valuing customer satisfaction, and taking pride in their creations.
In this ever-changing landscape, the synergy between leaders and employees, grounded in shared values, dedication, and innovation, propels Zengenti to realize the evolving company vision.
Badge of Independence
Zengenti is proud to maintain its independence from venture capital funding, with the freedom to set and pursue goals without external pressures. It has played a pivotal role in shaping its unique culture, ensuring its organizational ethos is aligned with its vision.
Contensis, from its integrated deployment platform Blocks to Canvas, has evolved and improved with features that delight its customers. The open roadmap and communication with their community is why 100% of the users asked believe that Contensis is heading in the right direction (source G2).
Canvas is designed to encourage a collaborative approach to projects, empowering users with an easier way to create and deliver long-form content. On the other hand, Blocks represents the company's dedication to customer-centric solutions and its fearlessness in trying new market approaches.
These two CMS features embody the ideals of innovation that Zengenti upholds. The company also values customer feedback and uses it to shape its product roadmap, ensuring Contensis aligns with user needs and preferences.
Strong Standards of Quality
Zengenti is committed to maintaining high-quality standards in all of its operations. This commitment is evident in the company's adherence to globally recognized ISO standards, as demonstrated by its ISO 9001:2015 and ISO 27000 certifications.
The company strives for continuous improvement, rigorous quality control, and strategic product and service planning. This dedication to quality ensures that Zengenti delivers a superior customer experience that sets it apart from the competition and builds long-term relationships with its clients.
Thriving Company Culture
Zengenti is a company that provides enterprise products with a small business approach to its customer service. The company values agility, openness, unity, creativity, and pride in delivering world-class services and creating exemplary products for leading organizations globally.
Agility
Being agile is at the company's core, where small and incremental adjustments are given more importance than huge transformations. This approach creates an environment where change is manageable, leading to a company culture where innovation thrives.
Openness
The company has been in the business of transforming websites, intranets, and apps for over two decades. Despite the evolution over the years, Zengenti still holds on to its core values, with openness and removing barriers to communication at the heart.
Unity
Zengenti values unity, fostering community and long-term connections, and showing a united front where every individual is a valued contributor to success.
Creativity and Pride
Each product is crafted with care, creating something to be proud of and leveraging the team's strengths to resolve issues that arise.
Clear Communication
Effective communication reinforces comprehension, which significantly impacts overall satisfaction.
Zengenti is committed to continuous improvement and empowering its community, and it doesn't fear making mistakes as it considers them learning experiences. This mindset has helped to strengthen the company's resilience to future challenges and has contributed greatly to its significant successes.
These values have been the guiding principles for the company since its inception. They have shaped its culture and influenced the essence of its products and services. Moving away from traditional waterfall development and embracing an agile, iterative approach has enabled the company to stay ahead of the curve, empowering its team to tackle challenges dynamically and ensure high-quality solutions are tailored to the specific needs of each project.
The flexibility of iterative cycles allows the company to manage changes and promptly respond to market and customer demands.
Future Endeavors
Zengenti is about to celebrate its 25th anniversary and is committed to nurturing its Contensis community and advancing the landscape of headless content management systems. Richard, the company's CEO, is determined to continue creating an innovative and accessible platform that consistently delivers value to the dynamic CMS industry.
Zengenti plans to create products that complement Contensis to expand its existing portfolio. One such product is Insytful, a digital governance platform that can help improve website performance. With Insytful, users have a single place where they can evaluate how accessible, searchable, and enjoyable their website is.
Moving forward, Zengenti's focus remains unchanged. It aims to be at the forefront of technological excellence, provide unparalleled support to its community, and celebrate the ongoing success of its ventures.
Multifaceted Approach to Success
Zengenti utilizes a multifaceted approach to ensure great Return on Investments (ROIs). The company combines agile planning methodology, proactive innovation, and unwavering commitment to community support.
Through agile planning, Zengenti can adapt and respond to changing project requirements, maximizing efficiency and value delivery. The emphasis on community engagement also contributes to customer satisfaction, which is crucial for the longevity and success of its products, especially Contensis. By anchoring its efforts on the needs of its community, the company can continually create value for its users.
Furthermore, Zengenti places great importance on Service Level Agreements and robust support to cultivate trust. Both signify its confidence and accountability to deliver services that meet their user's expectations.
As long as the company remains committed to continuous innovation and invests in professional development, Zengenti is poised to deliver exceptional ROIs for its community and team.
Words of Advice from the CEO
Richard's advice is simple for those who aspire to enter the CMS industry: fail forward and focus on building more than just a business. Mistakes are inevitable, but they are also opportunities to learn and grow. Remember, you only fail if you give up.
Speaking from nearly 25 years of experience, to succeed in this industry, you must create and foster a support community and actively seek feedback. Embrace innovation and remain committed to pushing the boundaries of what is possible. Your team is your greatest asset, so make sure they share your vision and values and possess the expertise to bring your ideas to life.
Surviving and thriving in the dynamic world of CMS requires adaptability and resilience. Embrace change and stay focused on your goals, no matter your challenges. You can make success a reality with determination, a strong support system, and a dedicated team.
