Following the massive outage for Wyze's cameras last week, users reported that there was also another breach that let other users see the feeds from their homes, exposing as many as 13,000 customer homes. This incident adds another security controversy for the company, with the same incident where other people's home setups were also accessible to random users.
The camera breach issues were not part of a hack, but it still presents a security problem for Wyze, with many calling them out for letting this happen.
Wyze Camera Breach: 13,000 Customer Homes Exposed
A user on Reddit shared their horrified feelings against Wyze, and this was after they received a "security message" from the company stating that they were notified about how other users had access to their home cameras. Here, the user said that they already deleted their account.
This follows the recent camera breach present on Wyze again, and according to The Verge, this was recently confirmed by the company. However, the company blames "a third-party caching library," saying that this was the source of the latest security issue that exposed its customers yet again.
As many as 13,000 customers and their homes were exposed on the Wyze platform, and this allowed other users to access other people's cameras via the app. The breach also took place as Wyze attempted to bring its cameras back online following last week's outage.
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Security Issues Plague Wyze Over Again
The Wyze outage from last week took down its systems and prevented users from accessing their cameras, initially blaming it on Amazon Web Services (AWS). During this time, Wyze said that a camera breach took place, and there were as many as 14 people who were able to access others' cameras-now counting 13,000.
Wyze said that this recent camera breach was because of the client library, and as the service went back online, the "unprecedented load conditions" led to a mixup of device ID and user ID that connected cameras to other users' accounts.
Wyze Connection and Security Issues
Among the many home monitoring and security systems available, Wyze was among the top-regarded ones in the tech industry, offering easy-to-use and easy-to-setup cameras that are also affordable.
However, it was also found that the company's technology has massive flaws, with researchers catching how these vulnerabilities let hackers peek into their home cameras easily. Research teams already alerted Wyze on this issue, with this event already leading to people doubting the security of its cameras and platform, also citing that this was already a years-long problem.
Those reports were from two years ago, and in the present, the same problem is still something that plagues the company, with customers having massive doubts about them.
In what could have been an effective home monitoring system, Wyze's massive security issues and camera breaches present another controversy against the company in today's age. Users in Reddit forums and other platforms have raised their concerns against this, with a certain user going as far as to say how they felt "violated" by Wyze's security problem.