Philips Hue Users Will Soon Be Required to Sign Up on Their Account—but Some Customers Are Unhappy

Philips Hue, a frontrunner in smart lighting, is rolling out some significant changes to the Hue app. While unveiling a new security system and embracing the Matter standard, it's also changing its user account policy.

Before using the app, users will be required to sign up on their accounts.

Philips Hue Requires Users to Log in on Their Accounts

Previously, creating a Philips Hue account was optional, allowing users to experience its range of smart lighting products without any data-sharing obligations. However, this is about to change.

According to The Verge, Philips Hue now mandates that users sign up for a Hue account by the following year to utilize the Philips Hue app. This account can be created through email or third-party options like "Sign in with Apple."

Some Philips Hue Users Are Worried About Privacy Concerns

While many users already have a Hue account, the shift towards making it mandatory has stirred mixed reactions. The initial appeal of Philips Hue, for some, was the ability to enjoy its smart lighting solutions without revealing personal data. Now, with the new account requirement, privacy concerns have emerged.

Signify, the parent company of Philips Hue, underscores the primary motivation for this shift as enhanced security. The Hue account enables a robust system for verifying the owner of the Hue ecosystem, offering more control over the connected devices.

According to George Yianni, CTO at Philips Hue, the previous verification method involving physical access to the Hue bridge is no longer sufficient for the evolving system. The Hue account addresses this limitation effectively.

Additionally, the change aligns with Philips Hue's strategy to introduce new devices, including cameras and a security system. The accounting system provides the backend infrastructure for seamlessly managing these additional features.

What About the Privacy of Users?

With the account requirement, Philips Hue can access your system's configuration to provide the needed software updates. It assures users that their data is only used for marketing or shared with third parties if they provide explicit consent.

In a positive move, the smart bulb firm is working on decoupling usage data from the account creation process. This means an account can be created without sharing usage data, making the transition more palatable to privacy-conscious users.

With regards to data sharing, a change to the current privacy policy also ensures that Hue will not collect usage information without additional optional consent. Users have the freedom to decide whether they want to share data about their product usage.

The exception is when users choose cloud services for out-of-home connectivity. In such cases, an account is essential, and Philips Hue processes the data accordingly.

Are There Alternative Solutions If You Don't Want to Sign Up to Your Account?

If creating an account remains unappealing, there are alternative approaches. You can bypass the Philips Hue app by directly integrating your Hue bridge into platforms like Apple Home. However, this option might have limitations in the long run, as at least an owner account will be required to manage local APIs, even if they remain open.

Moreover, Matter support won't exempt you from the account requirement. To set up Matter, a Hue account is mandatory, as it is needed to provide an overview of who can manage applications, users, and ecosystems that control Philips Hue products.

Another alternative is directly integrating Hue bulbs with Zigbee or Bluetooth hubs like Echo smart speakers, Aeotec SmartThings hubs, or Home Assistant. While this option offers local control without account obligations, some features available through the Hue app, such as scenes and automation, might be sacrificed.