Mysterious 'UNSUPPORTED_PROCESSOR' Blue Screens Puzzle Windows 11 Users After Latest Update

Microsoft already confirmed the issue and is working on a fix.

Reports from Windows 11 users have recently emerged, noting blue screens of death (BSOD) following the installation of the recently released update KB5029351.

Windows users have taken to online forums to express their perplexity and seek solutions to what seems to be an emerging problem.

The Windows Blue Screen Issue

PCWorld reports that the issue at hand appears to be centered around an enigmatic error message: "UNSUPPORTED_PROCESSOR."

Users who have eagerly updated their systems with the KB5029351 patch have been greeted by this cryptic message upon restarting their devices.

Microsoft, the software giant behind the Windows operating system, has taken notice of the situation and is actively investigating the root cause of this unexpected glitch.

Microsoft's Response

In response to the growing concern, Microsoft has confirmed that it has already started investigations and encouraged affected users to file a report.

The company has urged users to utilize the Feedback Hub, an integrated feature within Windows, to report their experiences and provide valuable insights into the problem.

The Redmond-based tech giant is diligently sifting through user feedback to discern whether this issue stems from a glitch in their own software.

Uninstalling the Update

For those experiencing the dreaded blue screen issue, uninstalling the problematic KB5029351 update can be a straightforward solution.

Interestingly, Windows 11 seems to be taking matters into its own hands by automatically uninstalling the update after repeated failed attempts to boot with the troublesome update in place.

User Involvement

Microsoft's Feedback Hub has become the hub of activity as users unite to contribute their observations and experiences.

The process is easy: users need to open the Feedback Hub through the Start menu, detail their encounters with the error message, and categorize the issue appropriately.

Microsoft encourages users to record a session of the error occurring for a more accurate understanding of the problem.

More Details About the Update

KB5029351, an optional update, was released on August 22, 2023, with the intention of offering users a sneak peek into upcoming features. It's compatible with Windows 11 22H2, Windows 11 21H2, and Windows 10 22H2.

Unlike regular updates, KB5029351 does not deploy automatically; users need to explicitly select the option for Windows to showcase optional updates for installation. This shift from automatic to user-initiated installations underscores Microsoft's commitment to user autonomy.

Interestingly, Windows 11 initially swapped out its signature blue screen of death for a black variant. However, in a surprising about-face in November 2021, Microsoft reverted to the familiar blue screen. The abbreviation "BSOD" aptly suited both color variations, further highlighting the whimsical nature of software evolution.

As the Windows community waits with bated breath, Microsoft assures users that the issue is under thorough investigation

Stay posted here at Tech Times.

ⓒ 2024 TECHTIMES.com All rights reserved. Do not reproduce without permission.
Join the Discussion
Real Time Analytics