Website monitoring is important for business operations in providing a positive client experience. This process ensures that a company's website works as expected and aids the firm in delivering anticipated outcomes.

User monitoring tools for eCommerce websites are vital because inferior website performance could lead to plummeting company performance. Indicators of a poor website experience are driven by glitches or bugs and downtime.

Additionally, a website is not in good shape when it delivers a negative user experience, leading to customer frustration. Customers would likely navigate away from the website and take their business elsewhere. Thus, using website performance monitoring software is crucial.

In this article, readers will learn about high-quality website monitoring tools. They will also discover five service providers that stand out in the market, aiding companies in keeping their positive reputations.

Why Should Companies Use Website Monitoring Software?

Website performance monitoring software is essential for businesses. After all, a company's website is one of the firm's most significant communication lines with its clients. Hence, website performance is vital in maintaining a high-quality business-client connection.

Website performance monitoring software is a cornerstone of any digital business. It facilitates customer conversion of clients who can interact seamlessly with the website. Availing of the services of website performance monitoring software providers has other benefits like the following:

1. Facilitates profitability

eCommerce error detection tools make company websites easy to navigate. These eCommerce software solutions prevent potential customers from going elsewhere and the company from losing revenue. The business can also be found easily, translating to more advertisement views and sales.

2. Safeguards company reputation

eCommerce tools for monitoring website performance make a company's site work properly as customers expect. Visitors gain confidence in a business if the company website does not have any flaws and is convenient to use.

3. Resolves website or hosting issues and helps maintain SEO rankings

User monitoring tools for eCommerce platforms aid in identifying site or hosting problems. Uptime monitoring can assist a firm in determining if the software it uses works properly or needs to get replaced.

Additionally, eCommerce monitoring software positively affects a company's search engine rankings. It can address hacking, poor user experience, and downtimes adversely impacting a business's search engine optimization or SEO status.

These three benefits of website performance monitoring help a company as it takes the path toward revenue generation and customer satisfaction.

There are countless options of service providers from which companies can select. Here are the best ones that can positively affect a business.

Best Website Monitoring Software

Consistent website monitoring is the key to keeping a high-performing and successful business site. This process aids a company in zeroing in on website problems.

It also enables clients to discover fast solutions and minimize the adverse effect on user experience. The top providers of user monitoring tools for eCommerce assist companies in keeping their brand's positive reputation intact.

With the following recommended solutions by third-party providers, companies can be saved from the time-consuming and labor-intensive process of website performance monitoring:

With the following recommended solutions, companies can be saved from the time-consuming and labor-intensive process of website performance monitoring:

1. Noibu

Noibu is a company founded in 2017. Its pioneers are Kailin Noivo, Robert Boukine, and Filip Slatinac, alumni of the University of Ottawa.

Noibu offers website monitoring software-as-a-service or SaaS for eCommerce businesses. This website performance monitoring tool facilitates error detection, resolution, and prioritization.

Furthermore, Noibu's software is one of the top examples of user monitoring tools for eCommerce as it is built specifically for eCommerce teams. This solution offers clients insight into their eCommerce website's overall health.

Business organizations' professional teams also obtain information needed to accurately quantify the effects of a website's error on the business's bottom line. Noibu's product enables companies to analyze all errors' root causes and resolve them more efficiently.

The following are the advantages of choosing Noibu's eCommerce monitoring software:

a. Addresses 100% of website errors

Noibu's website performance monitoring software is designed to capture and address all defects that can affect the performance of businesses' official websites. This includes HTTP, GraphQL, JavaScript, React, Vue, and PWA issues. By utilizing Noibu's software, organizations can identify and resolve these defects, ultimately enhancing their websites' performance and user experience.

This software development kit is unlike other user monitoring tools that can only capture 30% of console errors. This is because up to 70% of website errors do not get thrown in the console for visibility. Noibu captures 100% of errors, so you are always fully aware of what negatively affects your customers.

b. Reproduce faster, the ultimate eCommerce error resolution platform

Noibu's platform is a technology that reduces error resolution time by 70%. by providing technical teams with all the information they need to reproduce and resolve errors, all in one place. Noibu allows eCommerce professionals to view stack traces, browser details, last reproduction steps, HTTP information, and more for any issue at hand. Access to this level of relevant details means faster and better reproduction.

Moreover, Noibu's software gets implemented via one code line integrated into a customer's website, set up in just minutes. It picks up on client-affecting problems that prevent consumers from checking out products.

Noibu's software demonstrates the associated loss in revenue and its effect on conversion rates across a client's eCommerce funnel. It also gathers session replays to better comprehend genuine client effects.

c. Meticulous root cause identifier

Unlike other monitoring tools, Noibu's website performance monitoring tool makes it easier to connect customer complaints to actionable issues and their root cause.

Noibu's software presents the root causes of website errors down to the exact line of code. This critical data enables eCommerce leaders to understand the effect of any bug on their business' revenue. Hence, these company executives can make timely and information-driven decisions confidently.

Furthermore, Noibu's solution drastically decreases the time it takes to reproduce a bug. This facilitates a faster resolution time and an efficient workflow, especially for a company's engineers and software developers.

d. eCommerce-specific

Noibu's eCommerce error detection software assists companies in identifying revenue-affecting bugs on their official websites.

This tool, which also offers the data to clients for error resolution, supports both custom and all eCommerce platforms. Some popular ones include:

• SAP Hybris

• SAP Commerce Cloud

• Magento

• Big Cartel

• Shopify Plus

• IBM WebSphere

• Kibo

• Dynamics 365

• PrestaShop

• nopCommerce

• Magento 2

• Salesforce Commerce Cloud

• BigCommerce

• Oracle

• WooCommerce

Moreover, the Ontario-based firm's notable customer list includes a range of small and medium business organizations, enterprises, and mid-market retailers based worldwide. They include Guess, Hellofresh, Levi's, and Air Transat.

Frontier Airlines, Champion, Lindt & Sprüngli, Barstool Sports, Simons, Roots, Tom Ford, Moschino, and Carrefour are also customers who have partnered with Noibu.

In 2022, this website performance monitoring platform's three-year revenue growth exceeded 1,600%.

Furthermore, Noibu is an award-winning company. Among its many accolades are The Globe and Mail's 28th fastest-growing Canadian company and the Best Performance in Sales Award in the 2021 Best Ottawa Business Awards.

2. Datadog

Datadog's website performance monitoring solution is the brainchild of its two founders, Alexis Lê-Quôc and Olivier Pomel. They began their software services in 2010.

Datadog monitors clients' services, tools, servers, and databases via a SaaS data analytics platform.

This top-rated website monitoring package particularly concentrates on the performance testing and web monitoring of a company's official web page. The other advantages of Datadog's eCommerce error detection solution include the following:

a. Uses artificial intelligence techniques to differ user journeys

During test runs, Datadog's website performance monitoring solution facilitates user-journey modeling. This process checks for inferior website design, programming mistakes, and load errors.

The Datadog eCommerce monitoring software also compiles site evaluations via Internet browser recording. These tests are conducted via actual web browsers for users' real-life experience.

b. Conducts website monitoring at various sites worldwide

Datadog's cloud-based site monitoring team comprises remote agents. This team does the performance and availability tests as well as the response and uptime monitoring using servers located globally.

Datadog has continuously expanded as cloud adoption surged. It covers companies like OpenStack, Red Hat OpenShift, Microsoft Azure, and Amazon Web Services.

Other service providers include Google Cloud Platform and VMware. For interested clients, Datadog offers a free trial for two weeks.

3. Raygun

Raygun is an award-winning provider of website performance monitoring services for contemporary software groups. It began its operations in 2007. Raygun's headquarters is in Wellington, New Zealand, and its branch office is in Seattle, Washington.

Raygun's eCommerce monitoring solution offers clients instant visibility into their website's performance and quality. It aids companies in proactively discovering, diagnosing, and resolving website performance issues and software glitches before these problems inconvenience users.

Clients recommending Raygun's website monitoring software cite the following advantages:

a. Allows the tracking of application and website performance trends in real time

Raygun's tool can recognize and diagnose website and application performance bottlenecks. They work by drilling into slow web pages and obtaining instance-level diagnostics.

Raygun's website performance monitoring software looks for the causes of inferior webpage performance more rapidly than other options.

Clients receive a complete load time waterfall breakdown across secure sockets layer or SSL, latency, domain name system or DNS, transfer, and server times.

b. Facilitates first-rate visibility into a client's front-end performance

The Raygun eCommerce tool allows the surfacing of real user insights that its clients can trust. The solution also comprehends how an application or website works for users across mobile and desktop.

The Raygun software offers first-class language support for Android, JavaScript, iOS, Xamarin, Angular, and React. Its setup is fast, with lightweight software development kits or SDKs and merely a few code lines.

Moreover, Raygun offers its website performance monitoring tool at an affordable and flexible usage-based cost with unlimited applications and team members.

The company has served thousands of ingenious business organizations such as Microsoft, HBO, Coca-Cola, Domino's, Automile, and JustGiving.

Furthermore, Raygun has bagged several accolades. At the New Zealand Hi-Tech Awards, the firm took home the Innovative Hi-Tech Software Product of the Year 2014. Then, in 2015, Raygun won the New Zealand Hi-Tech Awards Startup of the Year.

4. Sentry

Sentry is a technology company that offers error and website performance monitoring solutions. Its platform aids every developer in diagnosing, fixing, and optimizing their code's performance.

Additionally, Sentry assists developers worldwide in saving time and energy. It supports over 30 coding languages.

The website performance monitoring service provider integrates with many other useful tools such as Jira, GitHub, and Slack. Among Sentry's notable customers are Microsoft, Disney, Atlassian, Peloton, VMWare, Reddit, and Cloudflare.

Sentry's customers recommend this company as it offers the following advantages:

a. Fast performance

With Sentry's website performance monitoring software, they can set up the tool with merely five code lines.

Additionally, Sentry allows clients to view webpage performance mistakes and problems immediately. The software does not require professional services or agents.

Sentry's solution lets companies catch website performance degradation, get alerts, and solve these problems before webpage discoverability or ranking gets adversely affected.

b. Provides full-stack visibility to identify root causes

Sentry offers its clients a unified perspective of their frontend-to-backend flow. Its tool traces web pages that sluggishly load, all the way to inferior-performing application user interface or API calls, and presents any related mistakes.

Sentry performs this measure to rapidly identify the root cause of a website's problem.

This technology firm also aids clients in trimming their API request execution time by 90%. It connects its tool to clients' existing problems with endpoints that perform slowly.

5. LogRocket

LogRocket, Incorporated is a product analytics and front-end monitoring platform. It started its operations in 2016 with Matthew Arbesfeld and Ben Edelstein as its founders.

LogRocket is based in Boston, Massachusetts. This firm aids product teams in developing better user experiences by recording videos of their user sessions with network data and logs.

Moreover, LogRocket identifies user experience issues and reveals every bug's root cause. It shows impactful mistakes on a webpage and the process of reproducing them.

LogRocket allows clients to replay issues and operate despite the framework or language. It also enables developers to obtain granular experience.

Clients recommend LogRocket because of the following benefits it offers:

a. Machine learning for the most crucial problems

LogRocket's website performance monitoring solution uses machine learning to cut through the noise. This feature allows clients to stop missing significant problems.

Additionally, the machine learning feature removes the non-stop alerts stream that is full of false positives. LogRocket models employ billions of interactions and learn from clients' feedback, which becomes more accurate and invaluable over time.

b. Understands every customer and website error problem

LogRocket's website monitoring tool can replay issues as if they took place in the client's Internet browser. It facilitates the comprehension of each bug and customer's dilemma.

Clients can watch a pixel-perfect replay of precisely what users witnessed. Furthermore, LogRocket's solution highlights navigation and click happenings, usability issues, and technical errors. Sessions are cropped and shared fast to communicate what is incorrect.

c. Provides detailed technical information

LogRocket's clients benefit from the firm's technical data, enabling them to comprehend their site's issues in minutes. Customers can view JavaScript errors, network logs, and performance telemetry for in-depth debugging.

Moreover, LogRocket's solution facilitates the original code's inspection. This step facilitates the understanding and reproduction of user interface bugs or errors on the spot.

Noibu, Datadog, Raygun, Sentry, and LogRocket are five of the best providers of website monitoring solutions today.

Clients recommend these firms' real user monitoring tools for eCommerce websites, for they are proven reliable in diagnosing and resolving webpage bugs and performing other important capabilities.

These five top-rated companies help businesses deliver great customer experience and achieve profitability in the long term.