As the controversy with ASUS's BIOS Update continues, another major motherboard vendor has followed suit in not fulfilling its promise. According to a new report from Hardware Busters, Gigabyte has failed to fix SoC voltage issues on its new AM5 motherboards properly.
Gigabyte and ASUS's Unsuccessful Attempts to Fix Ryzen 7000 CPU and Motherboard Burnout Issues
According to the story by WCCF Tech, the company recently released two BIOS Firmware updates for its AM5 motherboards, but these BIOS have proven unsuccessful in fixing the issues. For the testing, a Gigabyte AORUS Master X670E motherboard was used with the EXPO feature enabled.
The board was found to sip more than 1.3V, even with a previous F7 BIOS installed. Gigabyte issued a new F10D Firmware claiming to have fixed and limited the SoC voltage, but this still exceeded 1.3V with a voltage of 1.361V when running Prime95. The lack of fixes was discovered by GamersNexus on YouTube.
It's disappointing that Gigabyte is perhaps following the same path as ASUS regarding handling the Ryzen 7000 CPU and motherboard burnout issues. Both companies released two BETA BIOS updates to limit the SoC voltage, but none of these have worked.
Gigabyte Also Included a Disclaimer on Its BIOS Page
This means that those with the AM5 motherboards and Ryzen 7000 series processors are still at risk of experiencing burnout issues. As such, they either have to run with the original BIOS version and not use EXPO memory or hope that the companies are able to roll out updated BIOS firmware that can fix the issue.
It's also important to note that Gigabyte has also included a disclaimer on its BIOS page that using a BETA BIOS will void the warranty, just like what ASUS was reprimanded for. Hopefully, this serves as a lesson to the other vendors on the importance of properly handling these issues and providing reliable firmware to their customers.
ASUS isn't the only company that misled its customers after the AMD Ryzen 7000 incident. Gigabyte has been caught in the same boat with its AM5 motherboard BIOSes. After reports of its latest BIOS failing to limit SoC voltage to 1.3V like promised, tech outlet Hardware Busters did some testing.
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Potential Effects of this Incident on Gigabyte's Reputation
It compared the result of the F7 BIOS without EXPO against the F10D firmware, and even with the new, allegedly fixed, BIOS, the voltage still exceeds 1.3V to 1.361V. Gigabyte is yet to make any statement regarding its latest issue. However, this news certainly does not look good coming from their side.
With reports of controller and chipset burnouts still in the air, customers should be wary of such issues as this could majorly void their warranty if the chipsets fail to perform during testing. Fans can check how the "warning" has been removed on tweets by HXL.
This incident can affect Gigabyte's overall reputation. Customers tend to go with other brands if they can get similar features with better support and relief from potential warranty issues.
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