Apple's Crash Detection first debuted in iPhone 14 models, but up to this day, the feature remains slightly flawed following several reports about accidental emergency calls.
The Cupertino tech giant issues an advisory that if a user receives an unintended emergency call, don't hang it up.
iPhone 14 Crash Detection Accidental Emergency Calls
According to a report by AppleInsider, there are instances that Crash Detection activates even if there's no emergency event that needs responders.
In some cases, some complainants said that the feature gets triggered when they are in amusement parks, ski resorts, and even in places where no emergency could have taken place.
With Apple continuing to decrease the cases of false 911 calls, the company is urging users this time to follow the new protocol.
The iPhone maker wrote in the updated Crash Detection support document that users should not hang it up when an unintended call is made. The best thing you can do is to wait for the other person on the other line to speak up. Make sure that you will say no help is required.
"If the call has been made, but you don't need emergency services, don't hang up. Wait until a responder answers, then explain that you don't need help," Apple says.
Apple Pulls Out 'Cancel' Approach In Support Document
Macrumors reports in a separate article that Apple has eliminated an approach that pushes users to cancel a call when a timer period pops out.
Based on the support document, Apple highlights tapping Cancel won't help if you don't need emergency services via Crash Detection.
Some people complain that they have no idea that an emergency call was placed when they are skiing or snowboarding.
Earlier this year, Japan Alps Emergency, a fire department based in Nagano, noted that about 919 emergency calls were flagged as false from December 16, 2022, to January 23, 2023.
While the Crash Detection feature could sometimes be annoying due to this glitch, the authorities urged the public never to turn it off, mainly since serious accidents can potentially occur at any time.
Crash Detection Picks Up Car's Location Figured in Accident
According to Daily Mail, iPhone 14's Crash Detection saved the life of a woman and her mother who figured in a car accident near Nerang State School.
The reports indicate that the driver was driving at 70 km/h before the vehicle smashed into another car. This triggered the Crash Detection about the location of the accident.
If the phone hasn't picked up the collision, the authorities will have a longer time looking for the place of the crash.
Lilli Newman, the 27-year-old driver riding a Honda Jazz with her mom, said that the feature sent a message of her location after receiving phone calls from her emergency contacts.
It's fascinating to see how Crash Detection works wonders, especially in the worst-case scenario where the victim needs more than just first aid.
