Man Swaps his Tesla Model S For a Chrysler, Cites Poor Customer Service and Quality

A Tesla owner who previously purchased a Model S car decided to swap his EV for a Chrysler after he encountered some issues.

According to the driver, Tesla is still struggling to address a staggering problem even though it has been rolling out updates for the newest units.

Owner Trades His Tesla Car

According to a report by Western Journal on Tuesday, Jan. 3, a Redditor who goes by the name Jack B. has finalized his decision to switch to another EV brand that will give him less headache.

While some people are fascinated by Tesla cars, a Reddit user seems to be carefree about these comments.

After the car swap, he said that getting the Chrysler 300 has made him happier than before.

For two years, the man has been using the Tesla Model S. However, he officially ditched the car and stopped adding upgrades to the model.

Why the Man Trades His Tesla EV For Chrysler 300

There are specific reasons why man hated the Tesla car. Despite its excellent over-the-air updates and parts, Jack said that the vehicle exhibits poor quality in general.

As such, he felt that it further needed improvements. He noticed that the Tesla Model S has no buttons, and no engine sound and the interior gives him discomfort.

Beyond that, he was disappointed with how Tesla handled customers' concerns.

"The carpet is like something you'd find in a Corolla, the panel gaps are as bad as everyone says, the screen was yellowing after 2 years, and the replacement parts are hard to get and extremely expensive ($1k and 3 months for a cracked mirror)!"

According to Jalopnik, Jack knew that FCA had a lot to offer especially for its Chrysler models. At that time, he concluded that he won't be using Tesla anymore after witnessing the issues.

Despite his hate towards the American automaker, Jack still thought that Tesla is already an established name in the auto industry. He added that nobody else will come close to the company.

Moreover, he pointed out that Tesla also has several promos for its customers including a mobile app and a free charging perk.

EVs continue to gain popularity this year and no one could stop them. The trend for all-electric cars is projected to boom in the next few years since many people prefer to purchase gasless models.

South Korea Fines Tesla For False Advertising

According to a report by Bloomberg, the antitrust watchdog of South Korea has slapped Elon Musk's company with a 2.8 billion won ($2.2 million fine) for falsely promoting the charging speed and driving range of the EVs.

According to the authorities, Tesla deceived the customers into knowing that they would save a lot of money on fuel costs. However, South Korea claims that the firm allegedly violates the advertisement law of the country by exaggerating the car's features.