Rivian Recalls 13,000 EVs for Potential Defect — How Serious is the Problem?

Rivian recalls all 13,000 electric vehicles (EVs) that it has delivered to its customers due to a potential structural defect.

The all-electric carmaker told its customers on October 7 that it is voluntarily recalling its EVs after discovering an issue.

Rivian Recalls 13,000 EVs for Defect

As per the latest report by Tech Crunch, the EV startup Rivian recalled roughly 13,000 EVs for what appears to be a problem in its structure.

The founder and Chief Executive Officer (CEO) of Rivian, RJ Scaringe, says the issue was only found on seven vehicles. But, according to a report by Bloomberg, the EV maker is still doing a voluntary recall="out of an abundance of caution."

The EV startup assures that "the safety of our customers will always be our top priority." And as such, the tech firm says that it is committedly working to fixing the issue as quickly as it can.

Potential Loose Fasteners of Rivian EVs?

The culprit of the widespread recall is a potential loose fastener. Tech Crunch notes in its story that it is supposed to connect the front upper control arm to its steering knuckle. And if the problem persists, the drivers could start experiencing vibrating tires.

Rivian goes on to note that the repair for the loosened fastener should only take a few minutes before it addresses the issue. Not to mention that it would be free of charge at the service centers of the EV maker.

The statement of automaker furthered that it is unaware of any accidents or injuries that the defect has caused its customers.

Rivian CEO Reaches Out to Customers

Tech Crunch reports that apart from the email from Rivian, its CEO also reached out to its customers.

He disclosed that the EV startup received about seven reports about the potential structural issue. But he admits that even a single complain is already "too many."

The big boss of the automaker states that "it's important not to minimize the potential risks involved." And in turn, they have decided to carry out a voluntary recall of its vehicles.

The Rivian chief executive tells its EV owners to reach out to the automaker once they start hearing noise or experiencing vibration from its front suspension.

Scaringe adds that the employees of the automaker could pick up the vehicles of its customers if ever they no longer feel safe driving them to the service center of the tech giant.

This article is owned by Tech Times

Written by Teejay Boris