TikTok experienced an outage that affected thousands of users. Problems started to appear on Thursday, Sept. 15.
Many TikTok users complained that their apps were not working properly, saying that the application suddenly crashed a few seconds after opening it.
Meanwhile, other users were still able to access the official social media. However, the videos on their FYP suffer from glitches.
After that, their apps will crash. Since the problems drastically affect users' experiences, Independent UK reported that people shared their frustrations on Twitter.
TikTok Down! Issues May Have Been Fixed
According to DownDetector's official TikTok status report, more than 27,000 users were affected by the platform's issues.
The TikTok app specifically had server connection issues, which affected 9% of the users. On the other hand, 1% of them can't make comments on social media, while 90% experienced app crashes.
"I've never felt like I was an addict until I immediately opened twitter the second TikTok wasn't working for me," said a TikTok user via the Daily Mail UK.
As of writing, the TikTok app seems to be fixed, according to various reports. But, if you are still experiencing the mentioned problems, here's what you need to do.
TikTok Troubleshooting
The official TikTok Support page provides some of the troubleshooting methods you can rely on whenever you experience issues with your app.
However, you need to remember that they are not 100% effective, especially when there's a wide outage.
- Always check your internet connection. If problems appear on your TikTok, try switching from WiFi to mobile data.
- Restart your device's app. This is among the most efficient method when there's an issue on the platform.
- Try clearing your TikTok app's cache, just follow these steps: Profile > three-line icon > Settings and Privacy > Clear Cache.
Previously, TikTok Android app suffered from a one-click exploit, according to Microsoft.
Also, a new TikTok feature was launched, allowing users to crosspost TikTok Stories on FB.
For more news updates about TikTok and other social media platforms, always keep your tabs open here at TechTimes.
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Written by Griffin Davis
