Valve has officially opened its repair centers for the Steam Deck. The service is designed to cover both in-warranty damages and damages that aren't covered by the warranty.
Valve Opens Repair Centers for Steam Deck Owners
Owners of the Steam Deck finally have an option for them to repair their device should it actually break. Valve has officially opened the repair centers for Steam Deck in order for owners to "streamline the process for fixes."
According to the story by Engadget, the new service will be coming as welcoming news to those that own a Steam Deck. The addition of repair stores will make it easier for owners to deal with hardware issues without needing to hunt for third-party services.
Company Still Gives Support to Those that Want to Push with DIY Repairs
Valve announced that it will also support owners that don't want to go through the traditional route and would rather pursue DIY. The company points to guides on iFixit to help provide users with what they need for DIY repairs.
Those that want to have their device fixed will be able to "use the new service via the company's support channels." The company explains that if users will encounter an issue and need to send their handheld console for repair or replacement, devices will start going to one of the company's repair centers.
Valve Announced Charges for Fixes that are Out of Warranty
Valve announced that once there, the users' team will help diagnose the device, repair it if needed, then easily ship the fixed unit once repairs are finished. The repair centers will reportedly cover both the fixes that are in warranty, which will be free and repairs for damages despite being outside of the warranty fee.
The company will reportedly be charging for fixes that are out-of-warranty though it remains unclear as to how much the repairs will cost the owner. The article noted that there are reportedly a few other details regarding how the repair centers work.
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Battery Replacements Expected to be a Common Fix Needed for Devices
The article by Engadget notes that the company has not released a list of the different types of repairs that they will be able to fix. This also does not include information regarding when the expected turnaround will become.
In a comment on the post, a certain representative from Valve confirmed that the repair centers will be able to take care of battery replacements. The battery replacements, as per the article, could be a common fix request for the popular handheld device.
As per Steam's website, one scenario that could happen is when users contact support, they will help owners get the Steam Deck shipped to one of the company's repair centers. The team will reportedly diagnose and fix the owner's device then send it out to the user.
Related Article: Valve Steam Deck Sees 5,000 Verified Steam Games on Platform
This article is owned by Tech Times
Written by Urian B.
