Tesla has been the top-selling electric vehicle in Norway for years, with 20% of the country's vehicles being the Model Y and 10% being the Model 3, according to Statista.
Due to its high customer rate, Tesla established a customer service team in the country to help EV owners with their issues and concerns about their cars.
However, a group of Tesla vehicle owners in Norway believed it was not enough to solve their issues with the vehicle's quality and took matters into their own hands.
Tesla Owners Go on Hunger Strike
According to Electrek, a group of fed-up Tesla owners in Norway went on a hunger strike to get Elon Musk's attention and to help solve Tesla's quality issues with its electric vehicles.
The Norwegian Tesla owners said that they have been unable to contact Tesla directly about their issues with their EVs, with some reporting poor customer service.
Reasons Behind the Strike
According to Global News, the Norwegian Tesla owners cited several major issues in their vehicles, such as rust, poor paint quality, failing heat pumps, inability to meet the battery life that the company advertised while the car was on sale, stuck door handles in the cold, yellowing infotainment screens and systems resetting on their own.
The owners also noted issues with the car's lights, water collecting in the trunk, bubbling seats, loose trim pieces, and reduced power.
Also Read: Tesla CEO Elon Musk Will Bring Full Self-Driving to Canada, Norway After US
Another Tesla car owner complained that there are problems charging the battery, and sometimes, the cars open by themselves.
Due to the numerous problems listed by the car owners, they are now demanding their money back from Tesla, and the claim per vehicle is around $17,700.
Tesla's Autopilot Problem
One main complaint from the Tesla vehicle owners is how the Autopilot does not work properly. That does not come as a surprise because Tesla has been in hot water for years because of its faulty Autopilot system.
According to The New York Times, the National Highway and Traffic Safety Administration upgraded its current investigation into crashes involving Tesla's Autopilot mode after revealing a total of 191 cases of car crashes that warrants a closer look.
The agency's more detailed review will examine drivers' propensity to become distracted while in Autopilot and check if the system is liable to cause crashes when enabled.
The agency will review around 830,000 Tesla vehicles, including all models produced between 2014 and 2021.
Previous Lawsuits in Norway
The automaker had settled two group lawsuits in Norway in 2018, but the terms of the settlements were not revealed.
As a car manufacturer, Tesla has had several quality complaints in the past, with Musk even acknowledging the faults.
In 2021, while appearing as a guest on the YouTube series Munro Live, Musk admitted that the automaker struggles to produce high-quality vehicles during the ramp-up period of a new model.
Musk said that Tesla customers should purchase EVs at the beginning of the launch or when the production of the vehicles reaches a steady state because, during the production ramp, it is difficult to be in a vertical climb mode and get every detail right.
Related Article: Tesla's Elon Musk Thinks EVs Will Take Years to Replace Combustion Vehicles; Norway 95% Electric Now
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Written by Sophie Webster
