Android 13 Issue Prevents Google Fi Pixel Users From Connecting RCS via Mobile Data

Android 13 users with Google Fi report that after they installed latest update, it prevented them from connecting to RCS while using mobile data.

Android 13 Issue Prevents Google Fi Pixel Users From Connecting RCS via Mobile Data
In this photo illustration, an image of the Google logo is reflected on the eye of a young man on August 09, 2017 in London, England. Founded in 1995 by Sergey Brin and Larry Page, Google now makes hundreds of products used by billions of people across the globe, from YouTube and Android to Smartbox and Google Search. by Leon Neal/Getty Images

However, it is worth noting that the latest issue with the RCS connection seems to affect only a handful of users. It appears that the error is not a widespread issue for Android 13 users on Google Pixel phones just yet.

Android 13 Error on Google Fi RCS Connection

As per the latest news story by 9to5 Google, some Google Fi users are complaining that they can no longer connect to RCS on their Pixel phones.

They say that the issue began when they updated their smartphones to the latest version of the Google mobile operating system that goes by name Android 13.

Android 13 on Google Pixel Phones is Breaking Wireless Charging for Some Users
The logo for US technology company and search engine Google is displayed on screens in London on February 11, 2016. by LEON NEAL/AFP via Getty Images

(Photo : LEON NEAL/AFP via Getty Images)
The logo for US technology company and search engine Google is displayed on screens in London on February 11, 2016.

The news outlet notes that the all-new Android 13 debuted last Monday, August 15, and since then, Google Fi customers start reporting a connection issue with RCS on their Pixel phones.

RCS Connection Fails on Mobile Data

But it turns out that the connection problem only occurs when Pixel phone users are trying to connect to RCS while they are using their mobile data.

On the other hand, when they attempt to connect to RCS using a WiFi internet connection, there seems to be no problem.

However, when using RCS on affected Pixel phones running Android 13, the error only says that it is "Connecting..."

And once the mobile device gets connected to a Wi-Fi connection, the status says it is "Connected." And on top of that, the RCS for Google Fi users works fine as it should.

It is worth noting, though, that the RCS connection issue while on mobile data does not seem to be massively widespread.

In fact, 9to5 Google checked out the issue on their Google Fi Pixel 6a devices, which run on the latest stable release of Android 13, and there appears to be no issue connecting at all.

How to Enable RCS on Google Messages

If RCS does not work on your Google Messages app whether while on mobile data or Wi-Fi, you might have forgotten to enable it.

Google Pixel Battery Widget Update Now Shows Estimated Time of How Long it Lasts
Drew Angerer/Getty Images

(Photo : Drew Angerer/Getty Images)
A guest holds the new Google Pixel 3 XL smartphone during a Google product release event, October 9, 2018 in New York City. The phones will go on sale on October 18 for a base starting retail price of $799 for the Pixel 3 and $899 for the Pixel 3 XL. Google also released a new tablet called the Pixel Slate and the Google Home Hub.

To do so, according to a recent report by Android Police, you will have to open the Settings menu on the Messages app on Android.

From there, go to the Chat features, and toggle on the "Enable chat features" option. Wait, until the "Connected" status shows up.

This article is owned by Tech Times

Written by Teejay Boris

ⓒ 2024 TECHTIMES.com All rights reserved. Do not reproduce without permission.
Join the Discussion
Real Time Analytics