Samsung has introduced a new feature that allows users to hide pictures during repairs as long as they are using the Galaxy S21 series model. The feature, however, is not confirmed to be available in the United States but is already available for use in South Korea.
Samsung New Feature Helps Owners Hide Files During Repairs
According to the story by The Verge, getting a phone repaired can be tough for some people, especially if the device is full of photos, texts, and other private information that the owner doesn't want to share. There have been multiple reports of data being leaked after users had their phones repaired.
As per a press release by SamMobile, a press release was found on the company's Korean press site that states that the company actually hopes to put an end to these types of situations with a new privacy feature. As per Ars Technica, the new privacy feature is called Repair Mode.
Repair Mode Limits Access During Repairs Being Made
Repair Mode will give technicians only limited access to the users' files. From the way it sounds, they will be able to access just the amount of information needed in order for them to make fixes but not enough for them to leak photos or other data.
The feature is said to come to Galaxy S21 phones first in South Korea. As per the article by The Verge, the company has plans to expand the support to other phone models moving forward.
How to Hide Your Photos When Making Repairs
The press release was translated and noted that users will eventually be able to turn on the feature through the Settings app. In order to enable the feature, users will have to go to their Settings, then go to the Battery and Device Care section, and finally, enable the feature.
The person repairing the device will only be able to access the installed apps by default. After enabling the feature, the phone will go directly into reboot directly into Repair Mode, meaning accounts, photos, and messages will remain hidden.
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No Confirmation Regarding Whether the Feature Will be Available for More Devices or in Other Regions
Only the owner of the device will be given the decision to turn off the feature and revert the phone back to its original state with its files intact. As of press time, there is still no confirmation as to whether Repair Mode will remain exclusive to South Korea or whether it will be available to other regions in the future.
Another question that remains unconfirmed is the types of phones that will support the feature. There is still no confirmation as to whether the feature will only be available for the Galaxy S21 or if it will be rolled out to a larger user base later on.
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Written by Urian B.