Google Maps has reportedly gone offline on Friday morning, March 18, according to DownDetector. At that time, several users from various parts of the world experienced an outage that lasted for more than three hours.
The issue also affected the desktop and mobile versions of the application. At the time of writing, the company has already fixed the problem which began at around 11:00 AM PT/2:00 PM ET.
Google Maps Outage
According to a report by Techcrunch, the popular mapping service has suffered from an unexpected outage following several complaints from the users.
A Google spokesperson said that the team quickly launched an investigation to address the immediate concern of the people.
Additionally, based on the platform status dashboard of Google Maps, the issue tackled the Maps services on top of direction API. It should be noted that these services have encountered "high rates" of an error where it covers Maps Javascript API and Web Services, as well.
On this note, DownDetector noted that the problems arose at 11:30 PM ET. Whenever a user attempts to zoom out a particular area in the map, no display appears. Instead, they only saw a blank map on the screen.
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Google Maps Users Complained About the Problem
In another report from Protocol, several users have taken their concerns to Twitter. According to one user on the social media platform, he has never seen an outage like this that happened on Google Maps.
For others, the outage took a toll on their commutes. As another person wrote, "The day I'm supposed to hit three outer suburbs in Edmonton for interviews, Google Maps stops working. Wow,"
Moreover, another comment questioned why Google Maps was down only when she had forgotten the directions on the map.
With regards to the number of Google Maps users worldwide, the company wrote that five billion people have been using this app. In 2019, over a billion users were reportedly using this mapping app for their directions monthly.
In the context of its download, there were 10 billion users that already downloaded the app on the Google Play Store only. For this year, Google has not yet unveiled the total user count so far.
Rest assured, your Google Maps app is now working at this moment. This means that the other related platforms have already returned to service as well.
Google Maps User Reviews
Amid the appearance of fake reviews all over several platforms, the search engine giant is looking forward to addressing them effectively. According to Tech Times, the tech firm managed to do that using human operators and automated machine learning systems.
As we know, review bombing can negatively impact a business that is reputable for its positive feedback. This practice is dangerous for the health of an establishment since it could jeopardize some information about the entity.
Read Also: Useful Google Maps Tricks That Are Often Overlooked on Android
This article is owned by Tech Times
Written by Joseph Henry
