Uber and Rosetta Stone have partnered up to teach drivers language courses so that it may help in addressing customers and their difficulty with regards to a communication gap. Sometimes, a dilemma of a driver is that they receive an order or booking from a customer that speaks a different language, and it results to miscommunication.
Initially, Uber has faced a lot of issues within its driver fleet, as it has sent emails to a lot of recipients, which are meant for California drivers only. However, the ride-hailing company is already trying to fix its issues, including that of an Uber PIN code for riding the right car.
Uber and Rosetta Stone Language Courses
The collaboration of Uber and Rosetta Stone will help empower its drivers and passengers or riders, which would ultimately help the business as a better service for its rides and "Uber Eats."
Language Barriers in Riding Uber
While in the US, Uber's language barriers are not that of an issue, foreigners that travel to the country are the most affected. On the other hand, it would also be helpful in multi-lingual countries like Asia and Europe, provided that Rosetta covers the said language they have.
There are a lot of languages to choose from, and drivers are getting a free course for those, so that they may optimize its use with regards to conducting business, as usual.
Uber remains one of the most popular ride-hailing applications in the country and the world, and this service only means that it aims to help its service grows more in terms of customer usage.
This article is owned by Tech Times
Written by Isaiah Richard
