Apple's SignTime will launch soon, along with other multiple accessibility features from the company for people with disabilities. Starting May 20, customers will be able to get in touch with Apple's customer service via SignTime, an on-demand sign language interpreter.
Sarah Herrlinger, Senior Director of Global Accessibility Policy and Initiatives in Apple, said in a press release that the company believes that modern technology "should respond to everyone's needs."
"With these new features," Herrlinger said, "we're pushing the boundaries of innovation with next-generation technologies that bring the fun and function of Apple technology to even more people.
SignTime On-Demand Sign Language Interpreter
SignTime will be first available to users located in the United States, United Kingdom, and France.
Users may contact AppleCare and Retail Customer Care through their web browsers. In addition, customers visiting Apple Store may also use the service without the need for prior booking. It could be best for short notice need of the service, The Verge said in a report.
Empowering Users with Limited Mobility
Users with limited mobility are also highlighted in the new features that Apple announced.
The company introduced Assistive Touch on Apple Watch and eye-tracking for the iPad. The innovative feature will allow users to navigate through their smartwatch without having to tap the face of the watch. They will only need to move their hands at a certain gesture. In turn, the built-in motion sensors will understand it and allow navigation within the interface.
People with limb differences, according to Apple, will soon have the ability to answer calls, access the notification, and even more!
On the other hand, iPad users will low mobility will also be able to navigate their tablet. Apple will support third-party eye-tracking devices to allow them to tap the screen by gazing through and holding eye contact.
Built-in Screen Reader Update
Also, Apple will include images for VoiceOver, the screen reader. The company said that it is meant to allow people to navigate images and data tables by rows and columns. The feature will also describe details of images such as objects and people.
In particular, Apple said, it may describe a photo in this way: "Slight right profile of a person's face with curly brown hair smiling."
Support for Hearing Aids and Audiogram
Apple will also be adding support for the bi-directional hearing aids. It will allow deaf or hard-hearing users to converse on FaceTime. Users, as well, could upload their test results on the Headphone Accommodations feature in iPhone for better-suited sound customization.
Other Tech Company's Efforts in Accessibility
Aside from the Cupertino company, other companies such as Spotify and Microsoft are enabling users with disabilities to enjoy their platform better.
Microsoft, in February 2021, announced a game program that will allow more players with disabilities to play games.
Spotify, as well, is prioritizing new accessibility features. Auto-transcription of its exclusive and original podcasts will be available soon.
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Written by Teejay Boris
