EA Warns of Phishing Scams Involving Fake Customer Support

EA has issued an official warning to its followers telling them of phishing scams posing as fake customer supports and account assistance. The warning showed pictures of these scams luring people into contacting fake EA supports to possibly phish out their emails and other personal information.

EA Play Warns of Phishing Scams

The EA Play account on Twitter tweeted out that the only verified method of EA customer support and account assistance is only @EAHelp on Twitter and ea.help.com. The post showed two different accounts both noting that their account got banned and that they did not get the support service that they needed.

The scammers then pointed out certain fake accounts that were used to "unban" their account claiming that they were "legit" and "reliable." These accounts however look very suspicious since their names seem like a bunch of random words with numbers together. Their username is also a scramble of numbers at the end which could be a randomly generated account.

Dangers of Phishing Scams

Nonetheless, EA issued the announcement in hopes of getting the news out to its players to only trust the official EA help accounts when asking for help instead of outsourcing outside help. Although the damage of these phishing scams have not been assessed, these are quite common not just in the gaming world but almost every field and niche online.

The comment section then pointed out a few key points proving that it was a scam. The first one is that the names were really random along with some numbers and what gave it away was the "terrible grammar."

Another question asked why anyone would want to try to phish certain banned accounts. The response that the account got was that it could probably be ID theft with the typical "just need to verify your information" which would usually end up asking the person for the last 4 and the first 12 digits of their own CC.

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Signs of Phishing Scams

Despite the gravity of this phishing scam still being unknown, gamers should still be very cautious as phishing scams can go as deep as stealing the user's credit card and thus stealing their money. These phishing scams have been around for a while and EA warns people that if they want something done regarding their account, gamers and players should contact them directly instead of those scams.

With the rising amount of internet trolls and scams nowadays, another key giveaway that most phishing scams have is that the language they use does not seem organic and is somewhat awkward. One thing people can do is check their profile. Naturally, most people communicate with each other on Twitter. If the account has little to no communications at all, it could be a dummy account. The picture could also be traced back to its roots on Google to see whose photo they are using.

Related Article: No Google Employee Has Fallen Prey To Phishing Since They Started Using These $20 Devices

This article is owned by Tech Times

Written by Urian B.