A Windows 10 update had been causing some users serious problems after causing critical issues.
The mandatory update, which was released on Apr. 13, was deployed to fix the issues from a previous update, including the printers' long-running issues.
Many disgruntled users had posted their dismay on various posts across Microsoft's forum and social media sites, with others reporting that it is a growing issue while some say they are unable to install the update at all.
Windows 10 KB5001330 Update Issues
Users who had encountered issues with the Windows 10 update varies, with others report effects on game performance, while some get the dreaded "Blue Screen of Death."
According to Tech Radar's report on Apr. 16, a Reddit user shared experiencing significant drops in frame rates, graphical stuttering, and complete crashing after installing the KB5001330 update.
Users who replied on the Apr. 15 Reddit post had eventually narrowed the issue to the update after users rolled back the update and restored their systems.
Other users were not that fortunate with the KB5001330 update after seeing their systems crash in front of their eyes and others say their computer became totally unusable.
One tech-savvy Windows 10 user shared how he got a "Blue Screen of Death" after rebooting his system once the update was completed and found himself going to the BIOS to reset the system's boot drive.
Most reports claim that the issue happens on Surface Studio 2 and Surface Pro 7, which includes the following error messages:
- 0x800f081f
- 0x800f0984
- 0x800f0922
This is not the first time a Windows update had caused more harm than good, including the Dell computers' camera issue.
While the issue can be avoided by disabling the Windows auto-update option, this could become a huge issue for users with outdated versions of Windows 10 and had their systems forcibly and automatically updated by Microsoft.
Windows 10 KB5001330 Update: Cause, Microsoft's Response, and Fix
Microsoft acknowledges the issues caused by the Windows 10 update and promptly warned users about it on their support page.
According to the Support Page, the issues are caused by missing system and user certificates, which were lost while updating a device from Windows 10, version 1809, or later.
"Devices will only be impacted if they have already installed any Latest cumulative update (LCU) released September 16, 2020, or later and then proceed to update to a later version of Windows 10 from media or an installation source which does not have an LCU released October 13, 2020, or later integrated," the page reads.
Unfortunately, the issue remains unresolved, and Microsoft is still working on a resolution.
Meanwhile, users are advised to roll back to the previous update.
To do that, users can go to their system's Settings > update security > Windows update > View your update history > Uninstall updates.
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This article is owned by Tech Times
Written by Lee Mercado