A remote exam software called ExamSoft keeps on crashing during the bar exam in Michigan. The students complained that they could not pass the log-in page, but the exam's timer still continued.
ExamSoft was developed to administer the test and proctor it remotely. The developer said that the technical problem was caused by a sophisticated cyberattack, which targeted the log-in process.
#MichiganBarExam pic.twitter.com/zWgS9IDGUM — ExamSoft (@ExamSoft) July 28, 2020
The company said they were able to get the exam back on track, saying no data was compromised. Nici Sandberg, a ExamSoft's spokesperson, said that they are now making some improvements on their security against future cyberattacks. This is not the first time that the remote exam software faced some issues.
Venture Beat previously reported that ExamSoft sparked facial recognition and privacy concerns.
What students noticed
Molly Savage, one of the students who took the bar exam, said that she will be taking the test remotely after she graduates from Wayne State University's law school. She took the final seven-hour bar exam in July to have her license to practice law.
She said that during the test, she had a bit of trouble finding the computer that can run the ExamSoft. The student added that the software was a bit creepy since it films test-takers through their cameras.
"Who's actually reviewing this?" asked Savage. "Is it a human being who's reviewing it in real time?"
The student's can't pass log-in page
According to The Next Web's latest report, after noticing that the remote exam software was recording them during the bar exam, Savage also said that she wasn't able to pass the log-in page midway through her test.
The unfortunate student said that the already high-stress bar exam became "kind of chaos" for students because the AI proctor keeps on crashing.
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Written by: Giuliano de Leon.
