California's Chula Vista police department is thinking about changing the system in the local '911' emergency calls. To make sure that all emergencies will be attended in time, they had come up with the idea to let the police officers listen to the emergency calls in real-time. Here's how it works.
Here's the reform in the '911' calls
In addition to saving precious minutes, officials said in Live 911 gives officers more context about a call than they would have gotten with the old system.
"To actually hear the tone of the voice of the person calling and the officers understand this is really an emergency," said Munro. "And to hear the little details that may not make it through to us in a timely manner."
Officer Meredith Alexander from the CPD told a local report that officers would be saving much time with the new system.
"[Dispatchers are] asking what's going on and description is really helpful for the officers in the field to hear that and get a good grasp of what's going on," she said.
For those unconvinced with this system, California is still trying out this system, so nothing's for sure yet.
