Microsoft's Xbox Gives up on Retail Stores; Opens 'Showrooms' Instead

On Friday, June 26, Microsoft-- owners of Xbox and Windows-- announced to close all its physical stores starting today. It was not said whether the main cause of the closures was the further spread of Coronavirus worldwide, but it is an obvious reason why. Just in case you're wondering where to go to once you want to buy Microsoft products, here are the alternatives.

Here's where you can go

Since the stores are now closed, Microsoft reassures its customers that their customer services hotline would operate 24/7, speak in over 120 languages, and invest more on 1-on-1 video support worldwide.

"The Microsoft Store team has long been celebrated at Microsoft and embodies our culture," said Microsoft Chief People Officer Kathleen Hogan. "The team has a proven track record of attracting, motivating, and developing diverse talent. This infusion of talent is invaluable for Microsoft and creates opportunities for thousands of people."

Where's the alternative?

If you don't like talking your inquiries online or with chat support, Microsoft still offers and opens some of its biggest stores located in London, New York City, Sydney, and Redmond, Washington.

These stores would be 'reimagined' or what Next Web describes as 'experience centers' or 'showrooms.' It was not fully explained on the press release, but it could mean that Microsoft, specifically for Xbox, would have these branches as the main location for the release of their new gadgets.

ALSO READ: Microsoft's Livestreaming Platform Mixer Closes Down On July 22


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