You are calling the head of your marketing department while attending a corporate dinner to warn about a huge blunder his team has done that just came to your knowledge.
After some time, your call gets connected, and while you start directing him to rectify the mistake, he starts saying hello, hello...
Yes, you got it: the head is not able to get your point because he can't hear you clearly due to distortion.
So, what will you do in this scenario when letting the situation slide can blow your reputation, and leaving the dinner will cost you millions?
It even sounds so horrible - right?
That's why businesses are ditching the traditional ways of communication that can leave them in a horrible situation because of the long delays, unclear audio and distorted connection, etc. They are happily switching to high-tech communication means that are free from all these dreadful situations that can blow your business.
We all know that communication is an essential part of business, and a bit of a delay or miscommunication can disrupt your customer base, annoy clients and diminish prospects of partnership. That's why cloud-based phone system has entered the scene to secure the neck of businesses from entrapping in a dire communication lapse.
If you are still lingering to the outdated communication system, then you need to step-up your game by switching to the cloud-based phone system for your business success.
But what is this new business communication mania and why it is getting so popular?
What is Cloud-Based Phone System?
The new love of the business sector, cloud communication is another wave that the digital age has rolled towards us. It is actually voice over IP provided by a third party, like Ooma, where communication and business phone service takes place on the internet, or 'cloud'.
The math is simple: you approach the Voice over IP provider, subscribe to their service and enjoy the perks of the cloud-based phone system.
But what are these perks of using cloud communications, and how this new technology is sorting out previous communication problems seamlessly?
Team Management Becomes Easier:
Today's diverse business landscape supports alternative working modes. Now, businesses are not only conducted in offices. Remote work, freelancing and cross-border set-ups are also becoming popular. Therefore, communication is essential to keep things going without any hurdle and flaw in this diversified business landscape. Old means of communication get flopped here due to involvement of multiple limitations.
An internet-based communication system comes handy in this complex environment to handle all these communications required for employee management. It also connects different team members no matter if they are sitting in the next room, or at the other end of the world. Miscommunication in a team kills the workflow and productivity - a virtual phone system can save you from falling into this pitfall.
Expand Your Customer Base:
No matter if you are running a home décor store, or a clothing line, every business loves to expand its clientele worldwide. But bagging international customers broadens the horizon of communication because you have to provide customer support and address queries of customers on time. A little delay in response can shoo-away a customer to your competitor.
In this fast-paced business world, there isn't any margin to lag in communication with your customers. To further facilitate the communication, you can also get area-specific code as well as call your customer with virtual phone number beginning with those areas' code. Therefore, you can also pitch sale call to people living anywhere in the world without fear of being rejected due to unfamiliarity of the number. Though whether the potential customer will become your customer or not depends on the expertise of your sales team. At least cloud-based communication fertilize the land for building a robust customer base.
Cost-Effective Solution:
Sticking to traditional ways of communication ways is not only expensive because of hefty bills, but also because it requires a substantial investment on hardware and installment of other system and wiring throughout the office. In short, you have to build and handle a complex infrastructure. Not to forget its maintenance cost that's an extra monthly expenditure.
But this is not the case with cloud-based services because everything is in the cloud... No investment in hardware and infrastructure maintenance - nothing! Just pay a monthly subscription fee and enjoy seamless business communication.
Moreover, your office will not be cluttered with so many telephone lines hanging from the wall and spread on the floor.
Now you know why cloud-based phone system has turned into a new love of businesses. The cherry on the top is that you can also ask your provider to build a customized communication plan to cater to your business' specific communication needs.
So, if you are a start-up or a mature business looking to increase business growth, a cloud-based phone system is what you need for good!
