OnePlus has been accused of being slow with its software updates especially for its old devices but it seems that the company is now getting its groove in this area.
During the last week of December, it released the OxygenOS 3.5.5 update for the OnePlus 2 but some users complained that it is causing network problems. Specifically, it involves mobile data connections while Wi-Fi works quite fine.
OnePlus Hotfix
The patch was promptly halted and a few days later, OnePlus is already deploying the 3.5.6 build, which is said to contain the fix for the issue. Users are now able to install it via an OTA update.
To be fair, the firmware is not the latest Android 7.0 Nougat as it is still based on Android Marshmallow. But the immediate action to the complaints is a good indication of what relationship OnePlus is gunning for with its customers.
Compare that to the case of the Nexus 6P owners who have been bugging Google to fix the device's early shutdown issue. The complaints have already surfaced since October and a Google representative was only able to reply to a Reddit post discussing the problem sometime in December. The answer was not even helpful if the sentiments of affected users are any indication.
Staggered OxygenOS OTA Release
Going back to the OnePlus 2 update, if your device is not yet showing notification for the OTA, chances are your location might have something to do with it.
According to OnePlus, the update rollout is incremental so users will only have to wait because the OTA update will surely be heading their way in the next few days.
OnePlus could be prioritizing India since a large swath of complaints is coming from that country.
Unfortunately, OnePlus has noted that the OxygenOS 3.5.6 Hotfix will not yet fix the IMEI loss problem that consumers have reported. The company states that its team is still trying to find a workaround.
On OxygenOS 4.0
There is still no word about the Android 7.0 Nougat update for the OnePlus 2. However, its newer siblings — the OnePlus 3 and OnePlus 3T — had already received the OxygenOS 4.0 last Dec. 31. Hopefully, this version would also heat to the OnePlus 2 soon.
Oxygen 4.0 is highly anticipated because of the sheer number of changes implemented. OnePlus has already stated that its Nougat interpretation will ship with new designs for Notification, Settings Menu and Shelf Customization.
Some are also excited how the Multi-Window View feature will get implemented with the OnePlus devices' large screens.