After the colossal Galaxy Note 7 faux pas, problems tied to Samsung's smartphones are seemingly far from over, furthered by a recent Galaxy S6 edge unit that exploded.
Additionally, Several Galaxy S7 units could also now be included in Samsung's blunder portfolio. These units in question, according to reports, see the glass panel protecting the rear camera shatter without any reason whatsoever.
Galaxy S7's Camera Glass Shattering
Consumerist ran a story Wednesday that shed light on the situation. A Galaxy S7 owner, Sean, reports that he woke up to find his phone's camera glass shattered despite being untouched and protected with a case throughout the night.
In his words, Sean describes the fracture as akin to a "miniature bullet hole." Samsung, convinced that the incident was Sean's handiwork, refused to hand him a replacement unit, despite the phone still well within the warranty coverage period.
Out of luck, Sean scoured Google for similar incidents, and he successfully found several results that mirrored his own. In each case, he found out Samsung had also refused to provide a replacement unit.
More incidents have been elucidated on Samsung's own community forum, where users have reported the camera's glass panel shattering unprovoked, spontaneously fracturing despite being neither dropped, touched, or mishandled.
Other users have also reported the same incident, albeit with a different handset. A Galaxy S6 edge+ unit's camera glass, for example, shattered during a picture-taking session.
Samsung's Response
Samsung has taken the incident into account, responding to another post in the same forum.
"Although some unforeseen things may come, we do believe this is an isolated occurrence and do not want to place blame on anyone, " wrote a Samsung representative, adding that the best course of action is to send the affected units in for inspection.
Galaxy S8
Despite its crucially detrimental Note 7 situation, analysts still expect Samsung to reap steady profits for the last quarter in this nearly concluded financial year.
The company is also set to release Galaxy S8, poised to do right by the Note 7's mistakes.
The forthcoming flagship has enjoyed quite a number of rumors, chief of them pitting the handset to have a 6-inch screen, 8 GB of RAM, a "beast mode," an Iris scanner, Bluetooth 5.0 technology, and Harman speakers.
We'll know more about the Galaxy S8 when the Mobile World Congress kicks off late February in Barcelona, Spain.
Have you experienced the same problems described by the aforementioned Galaxy S7 owners? Feel free to sound off in the comments section below!
