Apple's iOS 10 rolled out to users and bricked some iPhones and iPads, but Apple now says everything's fine.
For those unfamiliar with the matter, here's the deal: Apple's latest iOS 10 mobile operating system made its way to users on Tuesday, and reports started piling up shortly after that, with many users complaining about issues with downloading the update.
Twitter was quickly riddled with user complaints regarding the buggy iOS 10 build, and it seems that many users were forced into using iTunes on computers to restore their devices after iOS 10 bricked their devices.
More specifically, after downloading and installing the update, the iOS device would show an error message, prompting users to plug the device into iTunes on their computer. Doing so would bring up yet another error, this time saying the iPhone needs to be updated or restored.
In other words, updating would potentially fix the problem, but if the update failed to work, users had no other choice but restore their device to factory settings and erasing all settings and content in the process.
Unfortunately for iOS users, the update failed to work in many cases, displaying another error message when tapping "Update." This error message would inform users that iTunes would update the device to iOS 9.3.5, the build that preceded the latest iOS 10.
Apple, for its part, has acknowledged that iOS 10 had a glitch within its first hour since release, but it should be working fine now.
"We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability," Apple said in a statement. "The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help."
The company recommends updating iTunes to the 12.5.1 version on the computer, then plugging in the iPhone or iPad into said computer to update the phone as well.
With the problem now fixed, according to Apple, over-the-air (OTA) updates should install smoothly and without any bricking issues or iTunes restorations. This goes to prove yet again that the cautious thing to do with new iOS releases is to wait for a bit rather than grabbing the update right away.
Despite extensive testing and various beta builds before the final release, some bugs and glitches still slip through the cracks and are fixed shortly after the rollout, just like in this case.
At the same time, it's always advisable to back up your device before installing a software update, just to be safe. This way, in cases like this, when iTunes restoration is required, a backup allows users to recover their device content and settings.
Have you experienced such issues with iOS 10? If so, are those issues now fixed? Tell us in the comments section below.
