After the huge No Man's Sky backlash, retailers have been forced to give out refunds, even to those who have played the game for a very long time.
It would appear as if refund requests are through the roof, because Steam recently updated the No Man's Sky page with a small note to players.
The note is unique to No Man's Sky because we've never come across another game with the same or similar note. The note in question reads: "The standard Steam refund policy applies to No Man's Sky. There are no special exemptions available. Click here for more detail on the Steam refund policy."
Several players have been requesting refunds on Steam, many of whom managed to get their money back despite having played the game past the two-hour window. According to Steam's terms of use, no player should get a refund after playing a game for more than two hours.
Perhaps because of a high number of refund requests, Valve decided to no longer be lenient, and as such, no player who has played the game in excess of the specified time frame should be eligible for a refund.
Chances are, Valve made the decision to refund all consumers because of No Man's Sky's missing features, technical issues and the misleading advertising. Interestingly enough, the Steam page to this day is still home to trailers with content not in the full game.
Don't take this as a testament to no longer seek a refund if you have played the game for 50 hours. Things could still work out as planned, but this note should be seen as a clear sign that Valve is moving back into its original direction, and may never bend the rules again.
A former Sony developer will find this pleasing seeing as he's against refunds unless the game is completely broken. He made some good points, but we doubt most players will agree with him.
No Man's Sky is a game that has been riddled with problems ever since it launched two weeks ago. The game's main goal is all about exploration and getting to the center of the universe, but this is not enough for some players. Furthermore, the CEO of Hello Games, Sean Murray, had made several claims regarding features that never made it to the final product.
He also said the developer will not charge for DLC, but this might not be the case, according to recent reports. And with the many refunds being handed out, well, we can almost say for certain that DLC will not be free.
