U.S.-based network operator Sprint is attempting to pry people away from rival carriers. How? By enticing potential subscribers with its latest 30-day satisfaction guarantee offer!
Sprint is so confident that people will love its service that on Friday, it announced its 30-day satisfaction guarantee scheme. Thanks to the promotion customers will get the cost of their device - as well as associated service charges such as lease charges, installment billing or early termination fee - refunded should they choose to deactivate the line and return the tablet/smartphone/MBB if dissatisfied with the carrier.
The Sprint guarantee offer is a limited promotion deal and is applicable to both new customer accounts and eligible small business customers who activate a new line with the carrier. So for any reason if a customer is not satisfied a 100 percent, they are free to return the device.
"As I talk with wireless consumers across the country, they tell me over and over that a reliable network is the make-or-break factor in their buying decision. Sprint's 30-day satisfaction guarantee is giving consumers the opportunity to try us out worry-free and experience everything Sprint has to offer - our award-winning, super-fast LTE Plus Network, the best price for unlimited plans, and so much more. No gimmicks, it's that simple. And AT&T, Verizon and T-Mobile customers can still save 50 percent off most standard rate plans when they switch to Sprint," said Marcelo Claure, Sprint's CEO.
To avail the 30-day satisfaction guarantee from Sprint, one has to activate a line from either a preferred retailer or a Sprint store. Alternately, one can call 1-800-SPRINT1 or head to the carrier's online store to avail the offer.
Existing customer of Sprint can also avail the 3-day satisfaction guarantee offer when they add a new line. This can be done at a brick and mortar Sprint store, the carrier's website or by dialing 1-800-SPRINT1.
For those wondering who will pay for the carrier switching costs a prospective consumer will incur, Sprint has you covered. The network operator will offer the prospective buyer up to $650 to cover the switching cost from a rival carrier.
While Sprint will reimburse the customer who withdraws from the offer for the down payment, price, MRC, activation fee, device purchase and associated fees and taxes, it will not refund third-party billing charges, international charges and premium content, as well as associated taxes and Sprint surcharges that are incurred.
The Sprint offer sounds like a win-win situation for customers and runs from March 25, 2016.
